PAPER-II
PUBLIC ADMINISTRATION

1. "Administration has to do with getting things done; with the accomplishment of defined objectives." The above statement reflects the

Narrower view of public administration


Integral view of public administration


Wider view of public administration


Managerial view of public administration


2. The public choice school sets a concept of

Democratic administration


Comparative administration


Rural and local administration


International administration


3. Who suggested the concept of "Gang Plank"

Frederic W. Taylor


Henry Fayol


Max Weber


Luther Gulick


4. According to Herbert A. Simon 'satisficing' refers to satisfaction which is

subjective


good enough


client-oriented


objective


5. 'Heuristics' in the context of decision making implies

Judgemental shortcuts in decision making.


Judgement based on indepth analysis.


Reviewing training methods for employees.


Reviewing recruitment methods for employees.


6. The statement regarding authority as "The right to give orders and the power to exact obedience" is attributed to

Henry Fayol J.D. Millet


C.I. Barnard Max Weber


7. The main functions of Cabinet Secretariat are

to prepare and finalise rules of business of Government.


to function as chief coordinating agency in Central Government.


organisation and re­organisation of Ministries.
maintain liaison with President, Governors and Foreign representatives in the country.
Select the correct answer from the codes given below


Codes













8. National Development Council is concerned with the work of

assessment of resources for the National Plan.


formation of National Plan.



consideration of the National Plan.
review of the National Plan.

Choose the correct answer from the following answer code

Codes













9. Prime Minister's Office has the following characteristics

It is a staff agency.


It enjoys status of a Ministry.


It has replaced Prime Minister's Secretariat.
It is an extra-constitutional
body. Select the answer from the codes given below

Codes














10. In the USA, the 'Spoils System' was discarded in favour of the 'Merit Principle' by the

Civil Services Reforms Act, 1978.


Pendleton Act, 1939.


Hatch Act, 1939.


Civil Service Act of 1853.



11. In ancient history, the necessity of sound recruitment policy for the public services was first recognised by

China


Egypt


Greece


Prussia



12. The principle of political neutrality of the Civil Servants does not postulate that

Civil Servants must advise without any fear.


Civil Servants must place at the disposal of the Minister all their expertise and knowledge.


Civil Servants must help the Ministers at the time of political crisis in the country.


Civil Servants must accept and implement the decisions of the Minister with full loyalty and zeal.



13. A member of State Public Service Commission is eligible to become

Chairman of State Public Service Commission


Chairman of any other State Public Service Commission.


Chairman of U.P.S.C.


All the above


14. The electoral college for election of President of India consists of

Elected Members of State Legislative Assemblies.


Elected Members of Parliament.


Members of State Legislative Assemblies, Lok Sabha and Rajya Sabha


Elected M.L.A.s, M.P.s and members from some Union Territories



15. Which of the following is not a feature of "Sala" prismatic administration of the Riggsian Model

Nepotism


Administrative rationality and efficiency


Unofficial income (corruption)


Political policies are not clearly designed



16. 'No tax shall be levied or collected except by an authority of law." Which Article of the Constitution of India provides this

Article 209


Article 215


Article 256


Article 265



17. A 'questionnaire' has the following characteristics

Well structured


Administered personally


Simple and concise
Administered to sampled respondents
Select the correct answer from the codes given below


Codes













18. The Finance Commission constituted under Article 243 Y is required to make recommendations to the Governor on

Distribution between the State and Municipalities of the net proceeds of duties, tolls and fees levied by the State.


Grants-in-aid to Municipalities from Consolidated Fund of India.


The measures needed to improve financial position of Municipalities.
Determination of duties, tolls and fees which may be assigned to the Municipalities.
Choose the correct answer from the following codes

Codes













19. A "Nagar Panchayat" under Art. 243 Q refers to

a smaller urban area


a transition from a rural to urban area


a larger urban area


none of above

Given below are two statements, one labelled as Assertion and the other labelled as Reason Examine these two statements carefully and state if the Assertion


and the Reason are individually true and if so, whether the Reason is a correct explanation of Assertion


Select the correct answer from the codes given below the question.

20. Assertion Minnowbrook Conference has concentrated more on client orientation and social equity.
Reason The technologies of E-Governance serve to provide delivery of Government services to citizens and improved reaction with business and industry.


Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.



21. Assertion According to Weber, all power and all authority is legitimate.
Reason According to Weber, authority is always based on a popular belief structure.


Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.


22. Assertion Each individual has a set of needs.
Reason Interests are usually a product of a fusion of several needs.

Codes

Both and are true.


Both and are true, but

is not the correct explanation.


is true, but is false.


is false, but is true.


23. Assertion Decentralization, devolution and deconcentration signify transfer of authority.
Reason Delegation is a means of distributing authority in the organisation.

Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.


24. Assertion Comparative Public Administration is an effort to study administrative systems in their ecological context.
Reason Social and economic factors influence administration.


Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.


25. Assertion There is a lack of public participation in development activities in India.
Reason Indian bureaucracy is not properly trained for development activities.

Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.



26. Assertion All India Services have made a dent on the principle of federalism and autonomy of the States.
Reason Officers of All India Services are under the rules and regulations of Central Government and the States cannot keep proper control over them.


Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.


27. Assertion Planning Commission is neither a statutory body nor a constitutional body.
Reason It has been established by an Executive Order.

Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.



28. Assertion Company form of Public Enterprise is described as a fraud on the Constitution.
Reason It evades constitutional responsibility.

Codes

Both and are correct and is the correct explanation of


Both and are correct, but is not the correct explanation of


is true, but is false.


is false, but is true.


29. Assertion The Sarvodaya Philosophy has totally opposed the Political Parties entry to contest village panchayat elections.
Reason Dr. Ambedkar has described the village as "the hub of parochialism, narrow minded, oppressed and caste oriented one".

Codes

Both and are true


Both and are true, but

is not the correct explanation



is true, but is false.


is false, but is true.


30. Arrange the following thinkers in chronological order. Select the right answer from the codes given below

Herbert A. Simon


F.W. Taylor


Elton Mayo
Yehezkel Dror


Codes




(iii)


(iii)


(iii)


31. Arrange the following theories of motivation in a chronological order. Select the correct answer from the codes given below

Maturity Immaturity Theory


ERG Theory


Expectancy Theory

Equity Theory


Theory X and Theory Y



Codes













32. Arrange the following in their chronological order. Select the right answer from the codes given below

Sala Model


Mental Revolution


Disjointed Incrementalism
Hygiene Factor

Codes

(iii)








(iii)


33. Arrange the following in their chronological order. Select the right answer from the codes given below

National Commission to Review the Working of the Constitution M.N. Venkatachaliah.


Committee on Civil Service Reforms P.C. Hota


Finance Commission C. Rangarajan
Commission on Centre-State Relations R.S. Sarkaria

Codes













34. Which of the following is the correct sequence for budget preparation Select the correct answer from the given code

Scrutiny by Controlling Officers.


Scrutiny by Finance Ministry.


Scrutiny by Estimates Committee.
Scrutiny by Administrative Ministry.

Codes














35. Arrange the Project Planning exercise in a sequential manner. Select the correct answer from the given code
Plan Programme
Policy Project
Activity


Codes













36. The sequence in which the classification of accounting structure in India is followed. Choose the correct answer from the given code

Major Head


Sub Head


Minor Head

Detailed Head


Sectoral Head



Codes













37. Arrange the following units of local Government in France in descending order. Choose the correct answer from the given code
Arrondisement Commune
Department Canton

Codes













38.
Match the nature of the management systems of 1 4 of Renesis Likert.

39.
Match the models conceived by the



List I List II
Management Consultative
System-2
Management Benevolent
System-1
Management Exploitative
System-4
Management Participative
System-3
Authoritative
Codes






authors.

The Linking PIN Model


Need Hierarchy Model


T Group Model


Decision Making Model


Codes







Herbert A. Simon


Renesis Likert


Abraham Maslow

Chris Argyris


Max Weber









40.
Match List I with List II, select the correct answer from the codes

41.
Match List I with List II, select the correct answer from the codes given below


given below
List I List II
Security of Civil Article 309
Servants
Union Public Article 323 A
Service
Commission
Recruitment and Article 315
conditions of
service of
persons serving
the Union or a
State
Administrative Article 311
Tribunal
Article 312
Codes







List I List II

CBI Academy Bhopal


National Institute Ghaziabad for SMART Government


Indira Gandhi (iii) Hyderabad Institute of Development Research


National Judicial Mumbai Academy


New Delhi

Codes















42. Match List I with List II and select the correct answer by using codes given below the lists

List I List II

First Finance Dr. C. Commission, Rangarajan 1951


Fifth Finance Dr. Vijay Commission, Kelkar 1968


Ninth Finance (iii) N.K.P. Salve Commission, 1987


Thirteenth Mahavir Finance Tyagi Commission, 2007


K.C. Neogy

Codes














43. Match List I with List II, select the correct answer from the codes given below

List I List II

PPBS Truman


Top-down Carter Budgeting


Zero-based (iii) Johnson Budgeting


Performance Nicholas Budget Henry


Herbert Simon

Codes














44. Match List I with List II, select the correct answer from the codes given below

List I List II

Economy The amount of

cut demand reduced by Rs. 100/­


Policy cut The amount of demand be reduced by a specific amount


Token cut (iii) The amount of demand be reduced by a sum of Re.


That the whole demand be rejected.

Codes














45. Match List I with List II and select the correct answer using the codes given below the lists

List I List II

Comparative Robert Administration Dahl


New Public Dwight Administration Waldo


Administrative (iii) Edward Development Weidner


Development F.W. Riggs Administration


John M. Gaus

Codes













46. Match List I with List II, select the correct answer from the codes
given below

List I

Rural Works Programme


Command Area Development


National Rural Employment Programme (NREP)


Rural Landless Employment Guarantee Programme (RLEGP)


Codes






List II

It was replaced by the Bonded Labour Rehabilitation Scheme in 1989


It took inspiration partially from Maharashtra Employment Generation Scheme and is also known as Million wells


It was replaced by the Draught Prone Area Programme (DPAP) in 1973.

It ensures all-round development of the major irrigation projects


It was restructured form of the food for work programme









Read the passage below, and answer the questions that follow based on your understanding of the passage
Citizen's charter is the latest device to structure citizen administration relationship. Citizens' charter is aimed at demanding from the Government and the service organizations the fundamentals of accountability, transparency, quality and choice of services supplied to people. The concept of citizens' charter was initiated by 'Common Cause' in 1994. In UK, where the charter has been widely in use, a committee was constituted under John Major, the then Prime Minister. The Prime Minister's office was continuously monitoring the progress of citizens' charter in different departments and service organizations. It has now become customary for the Prime Minister to submit a report to Parliament about the progress of the Charter formulated by different ministries. The Prime Minister's report contains comparative estimate of performance over time and explains whether efficiency has been up to some standards. If the performance has excelled, it is shown with a mark and if deteriorated, with a cross mark.
The charter marks are awarded to the personnel in specific ministries and agencies. The nominations are sent by citizens who avail the services. As a mark of honour for the excellent services rendered, the photographs of recipients of charter mark awards are exhibited in the offices. If the standards of performance are not maintained or for any delay or shortfall in performance, the concerned department has to pay compensation.

The charter is no doubt an innovative device; but its formulation and enforcement are no easy tasks. Fairly precise standards of performance have to be set. There has to be some body or authority to monitor performance and watch violations and maintenance. The citizens have to play an active role in giving timely and necessary feedback about services rendered by the Government agencies. Within the organizations, the employees must be psychologically and infrastructurally well-prepared to serve the public as per the agreed-upon standards.
In India the Prime Minister inaugurated a Conference of the Chief Secretaries in November 1996 on "an agenda for an effective and responsive administration" in order to restore the faith of the people in the fairness and capacity of the administration at different levels. It was admitted that the public agencies had been inward looking and were alienated from the people……… As explained by the Government, the charter places the citizen at the centre of administration, instead of treating him as a passive recipient of services rendered without regard for quality, cost or timeliness.
47. Citizens' Charter aims at

Accountability


Transparency


Quality and choice of services


All the above


48. P.M.'s Office does not do the following

Monitoring the progress of citizen's charter.


Estimating the performance of different ministries.


Paying compensation for low performance.


Submitting the report to Parliament about the progress of the charters formulated by different ministries.



49. Successful implementation of citizens' charter requires

setting up of precise standards of performance.


having an authority to monitor performance.


having feedback by the citizens about the services rendered.


all the above



50. The Government of India does not want

to treat citizens as passive recipients of services


to treat citizens at the centre of administration.


to restore faith of the people in the fairness of administration


all the above