Exam Details

Subject management
Paper paper 3
Exam / Course ugc net national eligibility test
Department
Organization university grants commission
Position
Exam Date September, 2013
City, State ,


Question Paper

1. The elasticity of demand is greater than unity, when

Percentage change in demand is equal to the percentage change in price.

Percentage change in demand is more than the percentage change in price.

Percentage change in demand is less than the percentage change in price.

There is change in price.

2. GDP includes which of the following measures

The size of a population that must share a given output within one year.

The negative externalities of the production process of a nation within one year.

The total monetary value of all final goods and services produced within a nation within one year.

The total monetary value of goods and services including barter transactions within a nation in one year.

3. If the equation y 5 0.6x was graphed, the

Slope would be 5

Vertical intercept would be 0.6

Slope would be 5

Slope would be 0.6

4. Match the following
List I List II
The producers will offer more of a product at a higher price. Market in equilibrium
The quantum that producers want to sell is equal to the quantum that consumers want to buy. Law of supply
The sensitivity of consumers to price changes. Co-efficient of price elasticity of demand.
Percentage change in quantity demanded to percentage change in price. Price elasticity of demand

Codes










5. Statement I The slope of an indifference curve is the Marginal Rate of Substitution in the consumption which is increasing.
Statement II The slope of the budget line is ratio of the prices of two goods and is the Marginal Rate of Substitution in exchange (MRSe)

Statement I and II are correct.

Statement I is correct, but II is incorrect.

Statements I and II are incorrect.

Statement I is not correct, but II is correct.


6. Forming a fixed opinion or attitude towards a single person or object is termed as

Perceptual defense

Stereo typing

The Halo effect

The perceptual set



7. Which of the following best describes the theory X

People are committed to their responsibilities.

Motivation is a result of rational behaviour towards attaining goals.

The perceived relationship between a given level of efforts and an expected performance.

None of the above.



8. Hawthorne experiments were conduced at

Hawthorne Electric Company

Western Electric Company

General Electric Company

Eastern Electric Company



9. Match the following
OD Interventions Grouping Term Proposed by
a. OD Cube 1. French and Bell
b. Consul cube 2. Freneh and Bell
c. Intervention families 3. Blake and Mouton
d. Four quadrants 4. Schmuck and Miles

Codes

a b c d
4 3 2 1

3 4 2 1

2 1 3 4

1 2 4 3



10. Match the following
a. Stability 1. Number of subordinates that report to one supervisor.
b. Strategy 2. The whole is greater than the sum of its parts.
c. Synergy 3. Plans for the allocation of firm's scarce resources to reach identified goals in time.
d. Span of control 4. Employees should not be moved frequently from one job to another

Codes
a b c d
4 3 2 1

3 4 1 2

2 3 4 1

1 2 3 4



11. Role of Human Resource Manager is

Advisory

Mediator Role

Representative Role

All of the above



12. Which statement is true

Job analysis is a group of positions, that are similar as to kind and level of work.

A promotion is the advancement of an employee to a better job better in terms of greater responsibilities, more prestige or status, greater skill and especially, increase rate of pay or salary.

A promotion is the vertical transfer of an employee.

All of the above



13. Job is defined as

Set of activities performed in the organization.

Set of activities similar as to kind of work.

Set of position similar as to nature and kind of work.

None of these.



14. The benefit of paraphrasing in Employee Appraisal is that it

Suggests interest and active listening.

Clarify and convey to the rater that you are listening actively.

Shows that you are trying to understand the emotional aspect of the work place.

All of the above.



15. An employee can be laid off when the organization has

Acquired labour more than the required.

Purchased raw material more than the immediate required.

Breakdown of machinery.

All of the above.



16. Match the following
List I List II
(Items of HRM) (Features)
a. Human Resource Planning 1. Forecast man power needs based strategies of the trend.
b. Selection 2. Use the criteria and measures developed to match individual skills in the job requirements.
c. Advancement 3. Promotion.
d. Industrial relations 4. Amicable and harmonious working in the organization.

Codes

a b c d
1 2 3 4

1 4 3 2

3 1 4 2

4 1 3 2


17. Which one of the following is a disadvantage of having expatriate employees to staff international subsidiaries

Brings cultural similarities with parent company.

Gives employees a multinational orientation.

Attempts to establish a foreign culture to the company.

Provides broader global perspective.



18. Whistle Blowing is the situation wherein an employee

Causes indiscipline in the organization.

Discloses other employees' illegal immoral or illegitimate activities.

Discloses the employer's illegal immoral or illegitimate activities.

All of the above.



19. Distributive bargaining may be explained as

Bargaining wherein both parties are willing to negotiate over wages, hours and conditions of employment.

Bargaining that focuses on convincing the other party that the cost of disagreeing with the proposed terms would be very high.

Bargaining that focuses on convincing the other party that the benefits of agreeing with the proposed terms would be very high.

None of the above.



20. Match the following
a. Balancing Equity 1. The perceived fairness of the pay structure within a firm.
b. Internal Equity 2. The perceived fairness in pay relative to what other employers are paying for the same type of labour.
c. Individual Equity 3. The perceived fairness in establishment of internal and external pay equity.
d. External Equity 4. The perceived fairness of individual pay decisions.

Codes

a b c d
3 4 2 1

1 2 3 4

2 4 1 3

4 1 3 2



21. Which of the below features is not wealth maximization objective of Financial Management

Considers both quantity and quality dimensions of benefits.

Based on the concept of cash flows generated by the decision rather than accounting profit.

Decision should be oriented to the maximization of profits.

Focus is on the value to the owners or suppliers of equity capital.




22. Financial Break even Level of EBIT is one at which

EPS is one

EPS is infinite

EPS is zero

EPS is negative



23. Which of the following is not considered by Miller-Orr Model

Variability in cash requirement

Cost of transaction

Holding cash

Total annual requirement of cash



24. If the minimum stock level and average stock level of material A are 4000 and 9000 units respectively, what is the Reorder quantity

8000 units

10,000 units

11,000 units

9,000 units



25. According to Lintner Model, factors affecting dividend of current year are

DPS of previous year, EPS, target pay-out ratio and adjustment rate.

EBIT, interest rate and retention ratio.

P/E ratio, retention ratio and pay-out ratio.

E/P ratio, pay-out ratio and rate of interest on it.



26. Given the sales volume, which of the following would lead to an increase in contribution margin

Variable cost remains same.

Variable cost per unit decreases.

Variable cost per unit increases.

Fixed cost increase.



27. Vertical merger represents merger of firms

engaged in the same line of business.

at different stages of production in an industry.

engaged in unrelated line of activities.

All of the above.



28. A high debtors turnover ratio indicates

low amount tied upon debtors

increase in sales turnover

efficient conversion of debtors into cash





29. Match the following
List I List II
(Statement) (Term)
I. Independent floating exchange rate. 1. Fiat money
II. Exchange rate depending entirely on market forces. 2. Clean float
III. Floating exchange rate regime where the monetary authorities interfere in the foreign exchange market for stabilizing exchange rate. 3. Managed float
IV. Non convertible paper currency. 4. Free float

Codes

I II III IV
2 4 3 1

4 3 1 2

1 3 4 2

2 1 3 4



30. Projected cash flows change with changes in projected demand, price, cost of production, cost of capital, etc. All these changes are accommodated in a random manner by

Sensitivity Analysis

Simulation Technique

Decision Tree

None of the above



31. When a firm has diversified in unrelated products, it is called

Scramble diversification

Related diversification

Product mix

Product line simplification



32. Which of the following condition is true about determinants and strengths of positioning strategy

There should be competition warranting positioning.

The market segment to be served should be sizeable and profitable.

The market segment should be able to effectively receive communication messages transmitted by the company.

All of these.



33. Delphi method of estimating future demand for a product or service is associated with

Past sales analysis

Expert opinion method

Market test method

Composite of sales force opinion



34. A method for deriving the utility values that consumers attach to varying levels of a product attribute is called

product analysis

conjunctive analysis

conjoint analysis

market price analysis



35. Two statements are given below Statement I Opinion leaders who provide product related information to the buyer and assist him or her in buying is called market mover. Statement II Opinion leaders who understand the buyer's personal needs and use situations and aid the buyer is called purchase pal. Choose the correct option about the
statements from the options given below

Statement I alone is correct.

Statement II alone is correct.

Both statements are wrong.

Both statements are correct.



36. Two statements are given below relating to the consumer brand selection model.
Statement I As per disjunctive decision rule consumers set a minimum acceptable cut off level for each attribute and choose the first alternative that meets the minimum standard for all selected attributes.
Statement II As per lexicographic decision rule consumers choose the best brand on the basis of its perceived most important attribute.
Choose the correct option about the statements from the options given below

Statement I alone is correct.

Statement II alone is correct.

Both statements are correct.

Both statements are wrong.



37. Arrange the following stages in the industrial buying process in the sequential order
General need description
Supplier search
Problem recognition
Performance review
Order route specification
Product specification
Proposal solicitation
Supplier selection












38. Match the following
List I List II
(Statements) (Terms)
a. Attacking the weak spots of the competitor 1. Flank attack
b. Avoiding the main competitor and attacking easier ones. 2. Frontal attack
c. Attacking the leader on several areas. 3. Encirclement attack
d. Attacking the leader on its strong area. 4. By Pass attack

Codes

a b c d
1 4 3 2

1 3 2 4

2 3 1 4

3 1 2 4



39. Match the following
List I List II
(Statements) (Terms)
a. A market situation in which many competitors offering undifferentiated products or services. 1. Pure monopoly
b. A market situation in which many competitors offering differentiated products or services. 2. Oligopoly
c. A market situation in which a small number of large firms offering differentiated and standardized products or services. 3. Monopolistic competition
d. A market situation in which only one firm provides a certain products or services. 4. Pure competition

Codes

a b c d
4 3 1 2

4 2 3 1

4 3 2 1

3 4 2 1

40. Which one of the three basic approaches used customarily explaining the Marketing System

Commodity, institutions and functional approach.

Commodity, functional risks, management approach.

Product, service mix, functional and institutional

None of the above.

41. Statement I One of the key factors impacting on Production Managers is that the country's borders no longer provide protection from foreign imports due to globalization.
Statement II To succeed in global competition, Production Management of Companies must make a commitment to innovate products and services with high quality at low prices.

Both the statements are incorrect.

Statement I is correct, but II is incorrect.

Statement I is incorrect, but II is correct.

Both statements are correct.

42. Positioning the production system means

Selecting the type of product design.

Selecting the type of production processing system.

Selecting the type of finished good inventory policy for each product group.

All of the above.

43. Which one is not a part of control charts for variables

X-chart

R-chart

s-chart

C-chart



44. Match the following
List I List II
a. Decisionmaking under conditions of certainty. When the outcomes are known but the probabilities of outcomes are not known.
b. Decisionmaking under conditions of risk. When elements of decision problem are clear and also the outcomes of different alternatives are known.
c. Decisionmaking under conditions of uncertainty. When outcomes probabilities are known.

Codes

a b c









45. Edwards Deming, one of the Quality Gurus, introduced a concept of cycle for continuous improvement of quality. The cycle consists of
Act Plan
Do Check
The correct order of this cycle of activities is











46. Variable which has a strong contingent effect on the independent-dependent variable relationship is referred to as

Extraneous variable

Intervening variable

Moderating variable

None of the above



47. Coefficient of determination indicates

percentage of variation in the dependent variable that can be explained by independent variable.

Percentage of variation in the dependent variable that cannot be explained by independent variable.

percentage variation in the independent variable that can be explained by dependent variable.

Percentage variation in the independent variable that cannot be explained by the dependent variable.



48. If a 0.05 and ß 0.10, the power of that hypothesis test is

0.15

0.90

0.85

0.95




49. Match the following
List A List B
Connects a very large number of devices and spans across a dispersed geographical location covering many cities. Topology
Encrypted communication tunnels with access control and user authentication Ethernet
Physical or geometric arrangement of the network influenced by the physical connections of links and nodes. Wide Area Network
Local area network technology that sends communication through radio frequency signals. Virtual Private Network

Codes










50. From the statements given below, choose the correct answer.
Statement I One of the important aspects of IT enabled services is value addition.
Statement II ERP and CRM are examples for IT enabled services.
Codes

Statements I and II are correct.

Statement I is correct, but II is incorrect.

Statements I and II are incorrect.

Statement I is incorrect, but II is correct.



51. Statement 1 The IE Matrix is similar to the BCG Matrix in that both tools involve plotting organisation divisions in a schematic diagram.
Statement 2 The BCG Matrix requires more information about the divisions than the IE matrix.

Statements 1 and 2 both are correct.

Statements 1 and 2 both are incorrect.

Statement 1 is correct, but statement 2 is incorrect.

Statement 1 is incorrect, but statement 2 is correct.



52. Match the following
a. Individual within (Psychological) 1. Interpretations that third parties make regarding contractual terms.
b. Group within (Normative) 2. Broad beliefs and obligations associated with society's culture.
c. Individual outside (implied) 3. Beliefs that individuals hold, regarding promises made, accepted and relied on between and another themselves.
d. Group outside (Social) 4. The shared psychological contract that emerges when members of a social group/organization/ work unit hold.

Codes
a b c d
1 2 3 4

3 4 1 2

2 3 4 1

4 3 2 1



53. Statement 1 SWOT involves specifying the objectives of the business venture or project and identifying the internal and external factors that are favourable and unfavourable to achieve that objective.
Statement 2 Setting the objectives should be done after the SWOT analysis has been performed.

Both the statements are correct.

Statement 1 is correct, but statement 2 is incorrect.

Statement 1 is incorrect, but statement 2 is correct.

Both the statements are incorrect.



54. The three disciplines of WTO agreements are

International trade in goods, international transactions in services and protection of intellectual property rights.

International trade in goods, international transaction in services and protection of interest of MNCs.

International trade in goods, international transaction in services and protection of interest of P.S. units.

International trade in goods, international transaction in services and protection of interest of Domestic Government.


55. Substitute question marks with appropriate terms
<img src='./qimages/2-55.jpg'>

Options

Market development Market penetration Product development Diversification

1-Market penetration 2-Product development 3-Market development 4-Diversification

1-Market development 2-Diversification 3-Market penetration 4-Product development

1-Market penetration 2-Product development 3-Diversification 4-Market development



56. Arrange the Entrepreneurial motivation factors on the basis of proper sequences.

Need for achievement, Locus of control, vision, desire for independence, passion and drive.

Locus of control, vision, desire for independence, passion, drive and need for achievement.

Vision, desire for independence, passion, drive, locus of control and need for achievement.

Desire for independence, need for achievement, locus of control, vision, passion and drive.


57. The main function of venture capitalist is to

Provide funds to the steps necessary to establish the commercial viability of a new product, process or service.

Provide funds at all stages of marketing of new product, process or service.

Provide funds at all stages of production of a new product, process or a service.

Provide funds at all stages of Research of a new product, process or a service.



58. An industrial unit, according to RBI, is sick if

incurred cash loss in the previous accounting year.

likely to incur loss in the following year.

current ratio is less than 1 1 with weak debt: equity ratio.

All of the above.



59. SIDBI has been entrusted with the responsibility of

Providing financial assistance to all sectors.

Developing medium and large scale industry.

Providing incentives to medium scale industry.

Developing and supporting small business.


60. Match the following
List I List II
(Innovation) (Refers to)
Paradigm innovation Changes in the things which are organization offers.
Position innovation Changes in the ways in which they are created and delivered.
Product innovation Changes in the context in which the products/ services are introduced.
Process innovation Changes in the underlying mental models which frame what the organization does.

Codes



(iii)







61. A Business Organization deals with product/service and has relationship with stackholder which is being considered a part of 'management discipline' is known as

Maximisation of Wealth

Business Ethics

Relationship Management

Optimisation of Profits



62. Lawrence Kohlberg, in his six stage model of cognitive development, explains

Why people make different decisions in similar ethical situations

How people make decisions based on the stage of cognitive moral development

Both of the above.

None of the above.



63. The Board of Directors can appoint
Additional Director
Causal Director
Alternative Director
Nominee Director

and

and

and

and



64. Assertion The poor compliance to environmental regulations is attributed to tax enforcement despite regulatory framework.
Reasoning The Government is not capable of enforcing full compliance.

is correct and is the right explanation of

and both are correct, but is not the right explanation of

is correct, but is not correct.

Both and are incorrect.



65. Match the following
List I List II
Work ethics includes taking care of issues like air and water pollution, toxic waste disposal etc.
Values is an organisation's obligation to benefit society in ways that transcend the prime business objectives of maximizing profit.
Environmental responsbility of a business is a characteristic attitude of a group towards what constitutes the morality of work.
Corporate Social Responsibility determine the overall personality of an individual and the organization that he is working for.

Codes


(iii)









66. The degree to which the value of future cash transactions can be affected by exchange rate fluctuations is referred to as

Economic exposure

Transaction exposure

Translation exposure

None of the above



67. Forward Premium or Discount can be computed by which of the following formulae

Spot rate Forward rate/Spot rate 360 Future point in time
Spot rate Forward rate/Forward rate 360 Future point in time
Forward rate Spot rate/Forward rate 360 Future point in time
Forward rate Spot rate/Spot rate 360 Future point in time


68. Which of the following is not a product technology transfer

Collaboration in R and D.

Transfer of product designs and technical specifications.

Feed back on product performance.

Provision of machinery and equipment to suppliers.



69. Stops involved in settling disputes under WTO is given below. Arrange them in correct order .
Panel set up and appointment of panelists.
Final Report to WTO members.
Final Report to partners.
Consultations, mediations, etc.
Adoption of Report by Dispute Settlement Body.

Codes











70. From the statements given below, choose the correct answer
Statement I To become a global corporation, a firm passes through different stages, viz, capturing markets abroad, establishing joint venture/subsidiaries abroad, developing into MNCs and moving towards global mode of operation.
Statement II Government support is not a pre-requisite for the successful globalization of the business.

Statement I is correct and II is wrong.

Statements I and II are correct.

Statements I and II are wrong.

Statement I is wrong, but II is correct.



71. The main function(s) of WTO is/are

To handle trade disputes constructively.

To help promote peace among business community.

To provide rules that make life easier for all people involved in Foreign trade.

All of the above.



72. Which of the following transactions reflect economic exposure but not transaction exposure

A firm's imports/exports denominated in local currency.

A firm's imports/exports denominated in foreign currency.

Interest received from foreign investments.

Interest owed on foreign funds borrowed.



73. Which of the following is the rate at which a banker is willing to buy foreign currency

Ask rate

Offer rate

Bid rate

Spread rate



74. Euro dollars are

Currency

Deposits

Bonds

Equity



75. When an Indian exporter avails post-shipment credit in foreign currency, what is taken as the bench mark for the interest rate

Bench mark lending rate

MIBOR

LIBOR

Indian Bank rate


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