Exam Details

Subject management
Paper paper 3
Exam / Course ugc net national eligibility test
Department
Organization university grants commission
Position
Exam Date June, 2014
City, State ,


Question Paper

1. In case a decrease in price of a commodity results in an increase in its demand on a negatively sloping demand curve, it is called

An increase in demand

An increase in quantity demanded

Law of demand

Any of the above

2. Production function is not based on the assumption of the

Substitutability of inputs

Complementarity of inputs

Marketability of products

Specificity of inputs

3. Match the items of the following two lists and indicate the correct code
List I List II
a. Trade channel discounts i. Oligopoly pricing
b. Tie-up sales ii. Locational price differentials
c. Price being non responsive to changes in demand costs iii. Differential pricing
d. Basing-point pricing iv. Product-line pricing
Codes
a b c d
iv ii iii i

iii iv i ii

ii i iv iii

i iii ii iv
4. Indicate the correct code matching the items in List I with those in List II as follows
List I List II
a. Competitive parity in advertising i. Variations in advertising
b. Promotional elasticity of product ii. Advertising scheduling
c. Optimal promotion mix iii. Advertising expenditure
d. Pulsing advertising iv. Marginal equivalence of advertising media outlay

Codes
a b c d
ii iii i iv

iii i iv ii

i iv ii iii

iv ii iii i
5. Macroeconomics basically concerns with which of following in an economy

Industry, Trade and Commerce

Agriculture, Industry Trade

Employment, Inflation Growth

Population, Income and Economic Planning


6. The competition commission of India has no rule in regulating which of the following

Restrictive Trade Agreements

Abuse of Market Power

Unfair Trade Practices

Mergers and Acquisitions
7. The ability to understand, communicate with, motivate and support other people, both individually and in groups, defines which of the following management skills

Hard Skills

Soft Skills

Conceptual Skills

Political Skills
8.
As managers receive a wide variety of information and serve as the nerve centres of internal and external information of the organization.

Leaders

Monitors

Distribution handlers

Resource allocators
9.
Which one is the correct combination

Theory of Bernara Conditioning

Operant B.F. Skinner Conditioning Theory

Stimulus Hoodman Response Theory

Theory of Marshall Associates
10.
Match the following
List I List II
a. Evaluative i. Attitudes statements or judgements concerning objects, people or events
b. The opinion or ii. Cognitive belief segment of Component an attitude
c. The emotional or iii. Affective feeling segment Component of an attitude
d. An intention to iv. Behavioural behave in a component certain way towards someone or something
Codes
a b c d

i ii iii iv

iv iii ii i

iv ii iii i

i iii ii iv
11.
As per Rorsach value survey, which of the following is not an instrumental value

Ambitious

Imagination

Wise

Capable
12. When we judge someone on the basis of our perception of the group to which he or she belongs, we are using the short cut, called

Selective Perceptive

Halo effect

Contrast effect

Stereotyping
13.
Performance f e). In this expression stands for

Efficiency

Effectiveness

Environment

Entrepreneurship
14. Selecting a representative sample of jobs, preparing job descriptions for them, comparing them on the basis of the information in the job descriptions and placing them in order of their perceived importance represents which of the following job evaluation methods

Job grading method

Job ranking method

Points rating method

Guide chart method

Match the following
List I List II
a. A pay plan in i. Elitest pay which most system employees are part of the same compensation system.
b. A pay plan in ii. Skill based which different pay compensation systems are established for employees or groups at different organizational levels.
c. A pay system in iii. Egalitarian which employees pay system are paid on the basis of the jobs they can do.
d. The perceived iv. Internal fairness of the pay equity structure within a firm.
Codes
a b c d

i ii iii iv

iii i ii iv

i iii ii iv

iii ii i iv
16.
of an employee is the process of evaluating the employee performance of the job in terms of the requirements of the job.

Merit rating

Job Evaluation

Job Analysis

Performance Appraisal
17.
HRM is regarded as old wine in a new bottle. This idea was formulated by

Armstrong

Guest

Storey

Peter Drucker
18.
The space for every worker employed on the factory under the Factories Act, 1948 should be at least

9.9 cubic metre

10.2 cubic metre

13.2 cubic metre

14.2 cubic metre
19.
Which of the following combinations is correct


The practice Job of replacing Hierarchy narrowly defined job descriptions with broader categories of related jobs

A firm's Pay Grades decision to pay above, below or at the market rate for its jobs

Groups of jobs Pay Policy that are paid within the same pay range

A job that is Key job similar or comparable in content across firms
20.
A technique for resolving conflict in which the parties agree to have a neutral third party hear the dispute and make a decision is called
Negotiation

Arbitration

Smoothing

Collective Bargaining
21.
Identify the major actor(s) of industrial relation, from the following

Employees

Unions

Government

All of the above
22.
The yield to maturity of a bond is the interest rate

that makes the total cash flows receivable from owning the bond equal to the price of the bond.

that makes the present value of cash flows receivable from owning the bond equal to the price of the bond.

that makes cash flows receivable from the bond till the first call equal to the face value of the bond.

none of the above
23.
Match the correct options for the following capital budgeting appraisal criteria
List I List II
a. The criterion i. Internal Rate based on the cash of Return flows of a limited period.
b. The criterion ii. Pay-back based on profit Method over life of the project.
c. The criterion that iii. Accounting considers cash Rate of flows over the life Return of project which considered the time value of money.
d. The criterion that iv. Net Present derives the Value outcomes in terms of the rate of return considering the cash flows over the life of project with the time value of money.
Codes
a b c d

i ii iii iv

ii iii iv i

iii iv i ii

iv iii ii i
24.
Match the following theories with reference to the capital structure theories
List I List II
a. Traditional i. Highly profitable Approach companies generally use little debt.
b. Trade-off ii. Optimal capital Theory structure exists
c. Packing-iii. Optimal debt- order theory equity ratio of profitable firm that has stable, tangible assets would be higher than the optimal debt-equity ratio of unprofitable firm.
Codes
a b c d

i ii iii

ii iii i

iii i ii

i iii ii
25.
Lintner Model shows that the current dividend depends
partly on current earnings and partly on the previous year's dividend.

partly on market rate of return and partly on the expected rate of return.

partly on current earnings and partly on the expected rate of return.

partly on previous year's dividend and partly on the market rate of return.
26.
"The difference between the forward rate and the spot rate is just enough to offset the difference between the interest rate in the two currencies." This concept is known as

Purchasing power parity

Fisher effect

Interest rate parity

International Fisher effect
27.
Match the following terms
List I List II
a. Forward i. An agreement contract between two parties to exchange one set of cash flows for another
b. Futures ii. A standardized contract contract
c. Swap iii. The seller of an instrument grants the buyer the right, but not the obligation, to buy or sell some asset at a pre-determined price during the specified period
d. Options iv. A tailor made contract
Codes
a b c d

i iii ii iv

ii iv iii i

iii i iv ii

iv ii i iii
28.
An analysis of percentage financial statement where all the Balance Sheet items are divided by the total assets and all the income statement items are divided by net sales or revenue is known as
Index Analysis

Trend Analysis

Ration Analysis

Common size Analysis
29.
A company collecting cash from customers within two days and paying to suppliers in 35 days, will have

Negative operating cycle

Negative cash cycle

Both and

None of or
30.
Match the following expressions
List I List II
a. Venture i. Emphasises on capital Corporate governance
b. Private ii. Issue of securities equity to a select group of persons not exceeding 49
c. Private iii. Emphasises on placement Management capability
Codes
a b c d
i ii iii

ii iii i

iii i ii

i iii ii
31.
The fundamental determinant of a person's wants and behaviour is
Perception

Personality

Culture

Social Group
32.
Consider the following statements
Exclusive dealing amounts to a restrictive agreement under the Competition Act, 2002.
The rate of growth in the service sector in India is highest among all the other sectors of economy.
Predatory pricing is not regulated under any law.
A company using sales force promotion and trade promotion is using "Pull" strategy.

Indicate the correct answer out of the following

While statements and are true, and are not.

While statements and are true, rest are not.

While statement is true, others are not.

All the statements are true

33. Personal influence is most important at the stage of the consumer adoption process.

Adoption

Awareness

Evaluation

Trial
34.
The price setting method most closely corresponding of the concept of product positioning is

Cost-plus pricing

Psychological pricing

Going-rate pricing

Perceived-value pricing
35.
Use of mail, telephone and other non-personal contact tools to communicate with, or solicit a response from, specific customers and prospects is called

Advertising

Direct Marketing

Sales Promotion

Public Relations
36.
marketing describes the employees skills in serving the clients.

External

Interactive

Internal

Relationship
37.
Match the two sets of concepts
List I List II
i. Evaluation of a. Perception Alternatives ii. Post-purchase
b. Cognitive behaviour Dissonance iii.Selective
c. Life style distortion iv. Psychographic
d. Expectancy- segmentation value model
Codes
a b c d

i ii iii iv

ii iii iv i

iii ii iv i

iv iii ii i
38.
Which of the following determinants of service quality is the most important

Empathy

Reliability

Responsiveness

Tangibility
39.
While developing customer loyalty programmes, database is often not helpful in

Identifying prospective customers

Deepening customer loyalty

Avoiding serious customer mistakes

Creating consumer associations
40.
The problem caused by a redundant constraint is that
the problem shall have no feasible solution.

the problem shall have a bounded solution.

the redundant constraint can never be satisfied.

none of the above.
41.
The upper control limit for an R-chart is




3d3 (d2 n

X+A2-R
42.
A company uses rivets at a rate of 15,000 kg per year, rivets costing 6 per kg. If the cost of placing an order is 60 and the carrying cost of the inventory is 30 percent per annum, the Economic Order Quality will be
1000 × route 2 kg

1000 kg

100 route10 kg

200 route 5 kg
43.
The arrival rate of customers at a service window of a cinema hall follows a probability distribution with a mean rate of 45 per hour. If the service rate of the clerk follows Poisson distribution, with a mean of 60 per hours, what is the probability of having no customer in the system

0.75

0.60

0.25

0.45
44.
From which of the following can retailers immediately determine, how many packets they should stock each day to maximize the profit
Expected profit from each stocking action
Expected loss from each stocking action.
Conditional-profit table
Codes

and

and

and

and
45.
In PERT, it is assumed that the activity times follow the beta distribution.
In CPM, two time and cost estimates are made for each activity, which are called the optimistic and pessimistic estimates.
Time is the only variable used in PERT.
While in PERT the emphasis is on event, in CPM the emphasis is on activity.

All of the above are true.

While and are false, and are true.

Only and are true.

All the above are false.
46.
If a 4 and b 2 for a particular estimating line with one independent variable, and the value of the independent variable is what will be the value of the dependent variable



0

8

10
47.
For estimating an equation to be a perfect estimator of the dependent variable, which of the following is true
The standard error of the estimate is zero.
All the data points are on the regression line.
The co-efficient of determination is
Codes

and only

and only

and only

and
48.
The ratio contains
Two estimates of the population variance
Two estimates of the population mean
One estimate of the population mean and one estimate of the population variance
Codes

and

and

only

only
49.
From the following statements, identify the correct answer Statement I The chi-square and distributions are always symmetrical distributions. Statement II If we have large enough sample sizes, the assumption that "the samples are drawn from a normal population" can be discarded with ANOVA testing.
Codes

Both the Statements I and II are correct.

Statement I is correct, but Statement II is wrong.

Statement II is correct, but Statement I is wrong.

Both the Statements I and II are wrong.
50.
Arrange the following steps involved in the information system development cycle in the ascending order
Installation of the system
Operations of the system
Definition and objectives of the system
Review and evaluation
Development of the system
Codes








51.
Match the items given in List I with the most suitable items in List II
List I List II
a. Wireless i. Ring networking
b. Network ii. In frared devices
c. Network iii. Network models Repeater
d. Network iv. TCP/IP Topology 4 layered protocol
Codes
a b c d

ii i iii iv

iv ii iii i

ii iii iv i

iii iv i ii
52.
Which one is not the item to be necessarily included in the report on Corporate Governance in the Annual Report of listed companies

Board of Directors

Audit Committee

Share holders' Committee

All of the above
53.
According to the BCG matrix, and given your knowledge of the technological environment, a business unit that manufactures typewriters would be an example of a

Cash cow

Dog

Question mark

Star
54.
Assertion Vertical integration is considered as a growth strategy because the firms operations are expanded beyond primary business.

Reasoning Vertical integration is the mixed empirical result to ascertain whether the strategy helps or hinders the performances.
Codes

Both and are correct, and is the right explanation of

Both and are correct, but is not the right explanation of

is correct, but is not correct.

is correct, but is not correct.
55.
In the context of strategic management, a stakeholder can be defined as
An individual or a group have financial interest in the organisation.

An external individual or a group that is able to impose constraints on the organisation.

An internal group or individual that is able to influence strategic direction of the organisation.

An individual or group with an interest in the organizations activities and who seeks to influence them.
56. What are the stages 3 and 4 of the active strategic process

Generate process, select strategy, implement strategy

Strategy selection, strategy implementation, strategy control

Deliberate strategy, emergent strategy, realized strategy

Appraisal of strength and weaknesses, choice of strategic direction, strategic implementation

57.
The first step in the development of a business mission is

a SWOT analysis

Goal formulation

Marketing Research

Strategy Formulation
58.
At which level in the company should market oriented strategic planning begin

Corporate level

Functional level

Marketing department level

Strategic business limit
59.
Which of the following technique stimulates people to greater creativity by meeting with others and participating in organised group experiences

Brain writing

Gordon method

Brain storming session

Big-dream approach
60.
Match the following
List I(Types of Qualities) List II (Features)

a. Physical i. Sharp memory
b. Ethical ii. Coordinator
c. Social iii. Personality
d. Mental iv. Character
Codes
a b c d

i iii iv

iv ii i

i iv iii

iv i ii
61.
Which of the following Bill was introduced in the Lok Sabha in 1985, with the objective to make a special provision to secure timely detection of sick and potentially sick companies and for setting up a board of experts for speedy determination of the preventive ameliorative and remedial measures

The Industrial Reconstruction Bank of India Bill

NABARD Bill

The Sick Industrial Companies (special provisions) Bill

None of the above
62.
Indicate the person who is considered as pioneer in the herbal beauty care in India and has achieved unprecedented international acclaim for her application of Ayurveda (the ancient Indian 'Science of Life' based on herbal remedies) in cosmetology and trichology

Sumati Morarji

Shahnaz Hussain

Yamutai Kirloskar

Neena Malhotra
63.
Which of the following items is not included in project cost estimation of a new business

Preference Dividend

Margin money for working capital

Anticipated initial losses

Pre-operative expenses
64.
Which of the following is the main function of State Financial Corporations

Provide short-term finance to large-sized industrial units

Provide long-term finance to small and medium sized industrial units.

Undertake variety of promotional activities, like preparation of feasibility reports, conducting industrial
potential surveys, etc.

Develop industrial estates for providing land to a building Entrepreneurs.

65.
Which one of them was not a Corporate Fraud

Satyam Case

Abdul Karim Telgi case

Saradha Chit Fund

Ketan Parikh
66.
The first social audit in India to evaluate role and success of company towards moral responsibility of employees conducted by

Birla Group (BALCO)

Wipro

Infosys

TISCO
67.
SEBI asked entire group "A" companies to submit a corporate governance report in addition to their annual reports from the date

April 2001

April 2000

January 13, 2006

April 2008
68. The practice of willingly hiding relevant information by being secretive and deceitful known as occur when organization punishes individual who is open and honest and rewards the one who has unethical behaviour.
'Window Dressing'

'Counter Norms'

'Stone-walling'

None of the above
69.
Corporate Governance Committee appointed on May 1999 was headed by

Aditya Birla

Kumar Mangalam Birla

Rajendar Sachar

J.S. Mehta
70.
The term 'Corporate Governance' comes closest to

Corporate Management

Corporate Administration

Corporate Planning

Corporate System
71.
The highest amount of FDI in India comes from

Japan

U.S.A.

Indonesia

Mauritius
72. Free trade means
Opening different sectors for the FDI in flow
greater competition which, in turn, enhances efficiency
Development of new industries
Incentives for Imports and Exports
Codes

All and

Both and

Only

Only
73.
Statement I 'Free trade' leads to specialisation and thereby to increased output.

Statement II Import restrictions are both long term and short term measures of balances of payment adjustments.
Codes

Statement I is true, but II is false.

Statement II is true, but I is false.

Both the statements I and II are false.

Both the statements I and II are true.
74.
In terms of the increasing competitions, among the MNCs, rank the followings in the ascending order
Mobile Technology
Business Intelligence
Cloud Computing
Social Media

and

and

and

and
75.
Statement I 'Trade creation' and 'Trade Diversion' both, have welfare implications.

Statement II Regional partners should be competitive, and not complementary, for the purpose of the most efficient use of economic resources within a Customs Union.
Codes
Statement I is true, but statement II is false.

Statement II is true, but statement I is false.

Both the statements I and II are true.

Both the statements I and II are false.


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