DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, MAY 2017.
PRINCIPLES OF HOSPITAL MANAGEMENT
Time Three hours Maximum 100 marks
PART A — × 8 40 marks)
Answer any FIVE questions.
1. Explain briefly the rationale of hospital planning.
2. Examine the concept of MBO in hospitals.
3. What are strategic alliances? Explain their features.
4. Narrate the significance of direction.
5. Explain the need for leadership in hospitals.
6. How are employees in hospitals motivated?
7. Write any three kinds of hospital communication.
8. How is TQM organised? Explain.
PART B — × 15 60 marks)
Answer any FOUR questions.
9. What are the steps involved in decision making?
10. Explain the forms of hospital organisation structure.
Sub. Code
11
DE-015
2
Sp 6
11. Narrate the styles of leadership in hospital sector.
12. Discuss the significance of motivation in hospitals.
13. How are barriers in communication over-come?
14. Describe the methods of evaluation of performance.
15. Narrate the importance of decision making in hospital
sector.