DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, MAY 2018.
PRINCIPLES OF HOSPITAL MANAGEMENT
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Define Hospital planning and its importance.
2. Explain the advantages and limitations of MBO.
3. What is the need of organisational structure?
4. Define core competence.
5. What are the different types of leadership?
6. Write short notes on "TQM".
7. What are the different types of communication followed
in hospitals?
8. Discuss the importance of audit in hospitals.
Sub. Code
11
DE-3415
2
sp3
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Explain the meaning and importance of decision making
in hospitals.
10. Describe the various bases for departmentation and
suggest a scheme of departmentation for a multi
speciality hospital.
11. Write short note on "Strategic Alliances".
12. Explain the principles of effective direction.
13. Explain the Herzberg's theory of motivation and its
functions.
14. Explain different techniques of coordination.
15. Define performance of evaluation and methods of
evaluation in hospitals.