DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, MAY 2016.
PRINCIPLES OF HOSPITAL MANAGEMENT
Time Three hours Maximum 100 marks
SECTION A — 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Explain the rationale behind hospital planning.
2. Why is the concept of M.B.O. required in hospitals?
3. Distinguish between delegation and decentralisation.
4. Examine the meaning and significance of direction.
5. "Motivating the employees in hospitals is the core area of
hospital management" Discuss.
6. How is co-ordination obtained? Explain.
7. Point out the objectives of quality assurance.
8. Narrate the benefits of ISO certification for hospitals.
Sub. Code
11
DE-3215
2
wk 3
SECTION B — 15 60 marks)
Answer any FOUR questions.
9. Discuss the steps involved in hospital planning.
10. Explain the various forms of hospital organisation
structure.
11. Are leaders born or made? Elucidate.
12. Critically examine theories of motivation in brief.
13. State and explain the principles of effective
communication.
14. Discuss the meaning and significance of hospital audit.
15. Examine the types and process of decision making.