DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, DECEMBER 2017.
PRINCIPLES OF HOSPITAL MANAGEMENT
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
1. Explain the process of decision making.
2. What is planning? Explain planning process.
3. Explain the need for organisational competence.
4. Bring out the advantages and disadvantages of
decentralisation.
5. What is direction? Why is it required in hospitals?
6. Explain the various types of motivation done in hospitals.
7. Briefly explain the principles of effective coordination.
8. Explain in detail about TQM.
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss in detail the importance of hospital management.
10. Highlight the advantages of various types of
organisational structure.
Sub. Code
11
DE-2315
2
Ws 5
11. Briefly explain the need and types of departmentation in
a hospital.
12. Explain the meaning and scope for leadership in
hospitals.
13. How will you motivate various sections of employees in a
hospital? Explain.
14. Explain the various types of hospital communication and
their advantages.
15. Discuss in detail about various techniques adopted for
coordination in hospitals.
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