Exam Details
| Subject | hospital office management | |
| Paper | ||
| Exam / Course | p.g.d.h.a. | |
| Department | ||
| Organization | Alagappa University Distance Education | |
| Position | ||
| Exam Date | May, 2016 | |
| City, State | tamil nadu, karaikudi |
Question Paper
DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, MAY 2016.
HOSPITAL OFFICE MANAGEMENT
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. State the essential qualities of office manager.
2. Explain how outward mails are handled.
3. Outline the broad purposes of office system.
4. Enumerate the points to be borne in mind while
regulating office stationary.
5. Why is preventive maintenance required?
6. What are employee welfare measures? Explain.
7. Narrate the uses of medical records.
8. Why is records management necessary for hospital office?
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. ''Office performs commendable functions in hospital''
Discuss.
10. What are the advantages and drawbacks of organization
chart?
Sub. Code
12
DE-3216
2
ws 15
11. Discuss the procedure involved in registration of patients.
12. Critically examine the methods of filing.
13. Explain any five kinds of office furniture and their utility.
14. Discuss the types, objects and control of medical form.
15. What are acts of indiscipline? How is discipline
maintained?
P.G.D.H.A. EXAMINATION, MAY 2016.
HOSPITAL OFFICE MANAGEMENT
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. State the essential qualities of office manager.
2. Explain how outward mails are handled.
3. Outline the broad purposes of office system.
4. Enumerate the points to be borne in mind while
regulating office stationary.
5. Why is preventive maintenance required?
6. What are employee welfare measures? Explain.
7. Narrate the uses of medical records.
8. Why is records management necessary for hospital office?
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. ''Office performs commendable functions in hospital''
Discuss.
10. What are the advantages and drawbacks of organization
chart?
Sub. Code
12
DE-3216
2
ws 15
11. Discuss the procedure involved in registration of patients.
12. Critically examine the methods of filing.
13. Explain any five kinds of office furniture and their utility.
14. Discuss the types, objects and control of medical form.
15. What are acts of indiscipline? How is discipline
maintained?
Other Question Papers
Subjects
- health policy and healthcaresystem
- hospital office management
- hospital support services
- human resource management in hospitals
- principles of hospital management