DISTANCE EDUCATION
M.B.A. (Hospital Management) DEGREE EXAMINATION,
DECEMBER 2017.
First Semester
PRINCIPLES OF HOSPITAL MANAGEMENT
(Upto 2012 2013 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — X 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Define hospital management and give a brief note on its
importance.
2. What are the different stages of hospital management
planning process?
3. What is the significance of MBO in hospitals?
4. Draw the organizational chart in hospital management.
5. What are the strategic alliances in hospital management?
6. Explain about the qualities of successful leader?
7. "Coordination in hospitals is mandatory", justify the
statement.
8. Give a brief note on Business Process outsourcing.
Sub. Code
11
DE-2617
2
Sp 1
SECTION B — × 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Describe the significance of motivation in hospitals.
Explain the different theories of motivation and their
impact on hospital management.
10. What are the communication barriers in hospitals?
Narrate the methods to overcome barriers.
11. Classify the concept with suitable example for Delegation
Vs. Decentralization.
12. How do you define the effective leader? Explain the
different styles of leadership in hospital lid management.
13. Describe the importance of coordination in hospitals.
Explain the different techniques of coordination.
14. What is the impact of Business Process Re-engineering on
hospital management? Explain by taking in to
consideration of any hospital as an example in the
present context.
15. Explain the need and importance for effective supply
chain management in hospitals.