DISTANCE EDUCATION
M.B.A. (Hospital Management) DEGREE EXAMINATION,
MAY 2018.
First Semester
PRINCIPLES OF HOSPITAL MANAGEMENT
(Upto 2012-13 Academic year and 2013 Calendar year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. What is hospital planning? Explain the steps in hospital
planning process.
2. Explain the advantages of effective decision making in
hospitals.
3. How do you explain organizational competency and its
significance in hospitals?
4. Draw an attention on organizational structure of
hospitals.
5. Explain the basic principles of effective direction
6. What is the impact of motivation on hospitals
management?
7. What are the communication barriers and explain its
influence on hospitals management?
8. Explain the concept called Business Process Outsourcing.
Sub. Code
11
DE-3717
2
wk14
SECTION B — x 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. What is MBO? How MBO is practiced in hospital
management?
10. Who is a successful leader? What are its qualities and
styles to prove as a successful leader?
11. Classify the concept of Decentralization Vs.
Departmentation in hospitals management with suitable
example.
12. Explain the significance of direction in Hospitals? Brief
note on principles of effective direction.
13. How do you motivate the employee in hospitals? Explain
the different types of motivations which can be adoptable
in hospitals.
14. Describe the basic principles and types of effective
communication methods in hospitals.
15. Give a detail note on
Business process Re-Engineering
Supply chain management