Exam Details

Subject Management Functions and Behaviour in Tourism
Paper
Exam / Course Master's in Tourism Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. Define MIS. Explain the significance of planning and controlling as a part of management processes.

2. Explain the techniques used in different steps of decision making process.

3. What do you understand by Organisational Culture? Enumerate and explain the factors that determine the organisational culture.

4. Discuss the antecedents and process of organisational change.

5. Write short notes on

Mission of an organisation

Types of conflict

Formal Organisation

Johari's window

6. What do you understand by Communication process? What are the barriers to effective communication? Elaborate with relevant examples from tourism industry.

7. Discuss the pre-requisites for effective delegation. Also discuss some common warming signals for inter-department conflict.

8. What are the different leadership styles? What makes one an effective leader?

9. Discuss the role of formal and informal groups in an organisation.

10. Write short notes on any two

Resistance to change

Managerial Skills

MBO process


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting And Finance For Managers In Tourism
  • Human Resource Planning and Development in Tourism
  • Information Management Systems in Tourism
  • Management Functions and Behaviour in Tourism
  • Managing Entrepreneurship' And Small Business In Tourism
  • Managing Personnel in Toursim
  • Managing Sales And Promotion In Tourism
  • Marketing For Tourism Managers
  • Meetings, Incentives, Conferences And Expositions (Mice)
  • Tourism Impacts
  • Tourism Operations
  • Tourism Planning And Development
  • Tourism Products : Design and Development
  • Tourist Transport Management (Road Transport)
  • Understanding Tourism Markets