Exam Details

Subject Management Functions and Behaviour in Tourism
Paper
Exam / Course Master's in Tourism Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. Enumerate and explain the tasks expected of a Manager.

2. "Planning and Controlling go hand in hand." Explain with suitable examples, how planning and controlling are part of the management process.

3. What is the importance of strategy and policies in an organisation? How are they achieved?

4. What do you understand by Management by Objectives What are the key concepts in MBO?

5. Write short notes on the following:

Resistance to Change

Formal Communication

MIS

Management Structure

6. Define conflict. Explain the modes of conflict management with relevant examples.

7. Explain the barriers to effective communication with the help of suitable examples.

8. Define delegation. Explain the process of delegation of authority and the problems associated with it.

9. What are the different leadership styles? Discuss any one in detail.

10. Write short notes on any two of the following:

Types of Managerial Decisions

Inter-personal Relationships in Tourism Industry

Managerial Values and Ethos


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting And Finance For Managers In Tourism
  • Human Resource Planning and Development in Tourism
  • Information Management Systems in Tourism
  • Management Functions and Behaviour in Tourism
  • Managing Entrepreneurship' And Small Business In Tourism
  • Managing Personnel in Toursim
  • Managing Sales And Promotion In Tourism
  • Marketing For Tourism Managers
  • Meetings, Incentives, Conferences And Expositions (Mice)
  • Tourism Impacts
  • Tourism Operations
  • Tourism Planning And Development
  • Tourism Products : Design and Development
  • Tourist Transport Management (Road Transport)
  • Understanding Tourism Markets