Exam Details

Subject Management Functions and Behaviour in Tourism
Paper
Exam / Course Master's in Tourism Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. "Survival of the fittest" is the law of the jungle which is equally applicable to the competitive market. Analyse the statement by citing examples from the travel and tourism industry.

2. As a manager what responsibilities do you have towards the society and Government. Substantiate your answer with suitable examples from travel and tourism industry.

3. How different skills are used in order to meet the organisational needs? Give suitable examples.

4. Write an essay on various "Modes of Conflict Management".

5. What do you understand by communication channel? Why is effective communication necessary for achieving set targets by any organisation

6. How would you design the management structure of a service organisation Substantiate your answer with suitable examples.

7. Discuss the use of feedback system in control process. Also discuss some methods of control and their frequency of use.

8. Discuss the significance of inter-personal relationship in tourism industry. Give relevant examples.

9. Write short notes on the following:

Trait Theory

Managerial Grid Theory

10. Write short notes on any two of the followings in about 300 words each:

Group Cohesiveness

Theory X and Y

Hawthorne Studies


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting And Finance For Managers In Tourism
  • Human Resource Planning and Development in Tourism
  • Information Management Systems in Tourism
  • Management Functions and Behaviour in Tourism
  • Managing Entrepreneurship' And Small Business In Tourism
  • Managing Personnel in Toursim
  • Managing Sales And Promotion In Tourism
  • Marketing For Tourism Managers
  • Meetings, Incentives, Conferences And Expositions (Mice)
  • Tourism Impacts
  • Tourism Operations
  • Tourism Planning And Development
  • Tourism Products : Design and Development
  • Tourist Transport Management (Road Transport)
  • Understanding Tourism Markets