Exam Details
| Subject | Management Functions and Behaviourin Tourism | |
| Paper | ||
| Exam / Course | M.Sc in Hospitality Administration (April 2014) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2016 | |
| City, State | new delhi, |
Question Paper
1. What are the responsibilities of a Professional Manager in a Hospitality establishment?
2. What do you understand by Levels of Managers? What are the managerial skills needed at each level of managers?
3. What are the advantages and disadvantages of group decision making versus individual decision making? What is the process of effective decision making?
4. Explain the internal and external factors that influence the choice of organisational structure.
5. Write short notes on any two of the following:
System concept
Delegation of Authority
Determinants of Organisational Culture
6. Explain the different types of conflict. What are the sources for these conflicts?
7. Explain communication process. What are the barriers to effective communication
8. Discuss the various leadership styles. What is the difference between a successful and an effective leader?
9. What role does formal and informal groups play in the management of an organisation? Explain with the help of examples.
10. Write short notes on any two:
Managerial Values and Ethos
Strategies of control
Process of organisational change
2. What do you understand by Levels of Managers? What are the managerial skills needed at each level of managers?
3. What are the advantages and disadvantages of group decision making versus individual decision making? What is the process of effective decision making?
4. Explain the internal and external factors that influence the choice of organisational structure.
5. Write short notes on any two of the following:
System concept
Delegation of Authority
Determinants of Organisational Culture
6. Explain the different types of conflict. What are the sources for these conflicts?
7. Explain communication process. What are the barriers to effective communication
8. Discuss the various leadership styles. What is the difference between a successful and an effective leader?
9. What role does formal and informal groups play in the management of an organisation? Explain with the help of examples.
10. Write short notes on any two:
Managerial Values and Ethos
Strategies of control
Process of organisational change
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Information Management Systems And Hospitality
- Management Functions and Behaviourin Tourism
- Managing Entrepreneurship And Small Business In Tourism
- Marketing Research