Exam Details
| Subject | Management Functions and Behaviourin Tourism | |
| Paper | ||
| Exam / Course | M.Sc in Hospitality Administration (April 2014) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
1. What is meant by the term "Professional Manager"? What are the tasks of a Professional Manager?
2. What do you understand by MIS What factors are to be considered while designing an effective MIS?
3. What are the phases of Decision Making Process What are the techniques used in each step of Decision Making?
4. What are the steps of Management By Objective process? How can one successfully implement it in an organisation
5. Write short notes on any two
Managerial skills
Formal and Informal Organisation.
Organisation Culture
6. What do you understand by Organisational Conflict? What are the modes of conflict management
7. What do you understand by communication process What is the importance of communication in the hospitality industry
8. Define Inter -personal competence. Explain the four stages of inter-personal relationship with examples.
9. What are the various leadership styles? Which style suits service industry the best? Explain with examples.
10. Write short notes on any two
Designing a Control Process
Developing Interpersonal Skills
Johari Awareness Model
2. What do you understand by MIS What factors are to be considered while designing an effective MIS?
3. What are the phases of Decision Making Process What are the techniques used in each step of Decision Making?
4. What are the steps of Management By Objective process? How can one successfully implement it in an organisation
5. Write short notes on any two
Managerial skills
Formal and Informal Organisation.
Organisation Culture
6. What do you understand by Organisational Conflict? What are the modes of conflict management
7. What do you understand by communication process What is the importance of communication in the hospitality industry
8. Define Inter -personal competence. Explain the four stages of inter-personal relationship with examples.
9. What are the various leadership styles? Which style suits service industry the best? Explain with examples.
10. Write short notes on any two
Designing a Control Process
Developing Interpersonal Skills
Johari Awareness Model
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Information Management Systems And Hospitality
- Management Functions and Behaviourin Tourism
- Managing Entrepreneurship And Small Business In Tourism
- Marketing Research