Exam Details
| Subject | Management Functions and Behaviourin Tourism | |
| Paper | ||
| Exam / Course | M.Sc in Hospitality Administration (April 2014) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2015 | |
| City, State | new delhi, |
Question Paper
1. What do you understand by managerial obsolescence? Discuss the ways to postpone the managerial obsolescence.
2. Discuss the responsibilities of a professional manager towards customers.
3. What do you understand by Controlling? Mention the basic steps involved in designing a control process.
4. Write short notes on any two of the following:
Mission
Objectives
Strategy
5. Define Management By Objectives (MBO). Discuss the benefits and limitations of MBO for an organisation.
6. What is Conflict? Discuss the different types of conflicts.
7. What is organisation structure? Mention the essential elements of an organisation structure.
8. What is Communication? Discuss the importance of communication in the service industry.
9. Define a group and its typology. Discuss the role of informal groups in management.
10. What are various leadership theories? Explain any three theories of leadership.
2. Discuss the responsibilities of a professional manager towards customers.
3. What do you understand by Controlling? Mention the basic steps involved in designing a control process.
4. Write short notes on any two of the following:
Mission
Objectives
Strategy
5. Define Management By Objectives (MBO). Discuss the benefits and limitations of MBO for an organisation.
6. What is Conflict? Discuss the different types of conflicts.
7. What is organisation structure? Mention the essential elements of an organisation structure.
8. What is Communication? Discuss the importance of communication in the service industry.
9. Define a group and its typology. Discuss the role of informal groups in management.
10. What are various leadership theories? Explain any three theories of leadership.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Information Management Systems And Hospitality
- Management Functions and Behaviourin Tourism
- Managing Entrepreneurship And Small Business In Tourism
- Marketing Research