Exam Details

Subject Training and development
Paper
Exam / Course MBA In Hospitality Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

No. of Printed Pages: 2 IMHY-014I
MBA IN INTERNATIONAL HOSPITALITY MANAGEMENT

Term-End Examination

C December, 2016
MHY-014: TRAINING AND DEVELOPMENT
Time: 3 hours Maximum Marks: 100
Note: Attempt any five questions.
All questions carry equal marks.

1. Discuss the process of training needs assessment in the Hospitality Industry.

2. Discuss the benefits of training for the development of Human Resources in a Hospitality organisation.

3. Explain the process of learning in a training programme with suitable examples from Hospitality Industry.

4. Describe the different training aids required for the Human Resource Development in hospitality organization.

5. Highlight the important training methods, applicable to the hospitality sector.

6. Write short notes on any two

Brain storming

Mind mapping

Creative problem solving

7. "Evaluation of training is the most important aspect." Critically examine the statement.

8. Discuss the different criteria and approaches applicable for evaluation of training.

9. "Training has to be imparted in the changing perspectives." Discuss the statement with special reference to Hospitality Industry.

10. Write short notes:

Cross cultural training

E-Learning


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting for managers
  • Business law
  • Food Production Management
  • Front Office Management
  • Hospitality financial Management
  • Hospitality Information Technology
  • Hospitality marketing
  • Housekeeping Management
  • Human Resource Management
  • Inter Cultural Management
  • International tourism O business management
  • Introduction to Hospitality
  • Leadership
  • Managerial Economics
  • Material Management
  • Restaurant Management
  • Training and development
  • Travel And Tourism Management