Exam Details
| Subject | Training and development | |
| Paper | ||
| Exam / Course | MBA In Hospitality Management | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
1. Discuss the concept of training and its rationale for Human Resource Development in the Hospitality Sector.
2. Write short notes (any two)
Operational Analysis
Person Analysis
Competency mapping
3. Describe the attributes and factors influencing learning process in a Hospitality Organisation.
4. Discuss the training climate and pedagogy required for development of Human Resource in a hotel.
5. Write a note on training methods and techniques, suitable to a hospitality organization.
6. Write short notes (any two)
Lectures
E-learning
Knowledge management
Seminars
7. As a HR Manager, how will you evaluate the training needs of the front office department
8. Describe the process of calculating Return on Investment in training with examples.
9. Briefly discuss the emerging trends in training and development in Hospitality Industry.
10. Discuss the importance of cross cultural training required for hospitality industry with suitable examples.
2. Write short notes (any two)
Operational Analysis
Person Analysis
Competency mapping
3. Describe the attributes and factors influencing learning process in a Hospitality Organisation.
4. Discuss the training climate and pedagogy required for development of Human Resource in a hotel.
5. Write a note on training methods and techniques, suitable to a hospitality organization.
6. Write short notes (any two)
Lectures
E-learning
Knowledge management
Seminars
7. As a HR Manager, how will you evaluate the training needs of the front office department
8. Describe the process of calculating Return on Investment in training with examples.
9. Briefly discuss the emerging trends in training and development in Hospitality Industry.
10. Discuss the importance of cross cultural training required for hospitality industry with suitable examples.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Accounting for managers
- Business law
- Food Production Management
- Front Office Management
- Hospitality financial Management
- Hospitality Information Technology
- Hospitality marketing
- Housekeeping Management
- Human Resource Management
- Inter Cultural Management
- International tourism O business management
- Introduction to Hospitality
- Leadership
- Managerial Economics
- Material Management
- Restaurant Management
- Training and development
- Travel And Tourism Management