Exam Details

Subject Introduction to Hospitality
Paper
Exam / Course MBA In Hospitality Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

No. of Printed Pages: 2 I MHY-0021
MBA IN INTERNATIONAL HOSPITALITY
MANAGEMENT (MBA IHM)
Term-End Examination


--, December, 2016
MHY-002: INTRODUCTION TO HOSPITALITY Time hours Maximum Marks: 100
Note: Attempt any five questions in all.

All questions carry equal marks.

1. Describe Manager's role in a Five star Category hotel. Explain with examples.

2. Why are organizational structure specifications important for cruise liner Draw the organizational structure of any cruise liner.

3. 'Manpower Management' is a necessity for a modern hospitality organization. Discuss in 500 words.

4. Write short notes on any two

Franchise relationship

Hotel Investment decisions

Characteristic of Control systems in hotels

5. Differentiate between strategies and tactics. Elaborate in relation to Quick Service restaurants.

6. How does Social Environment effects the hospitality Industry? Cite examples from recent developments.

7. What are the different classifications of Hotel Properties? Justify the importance of classification of hospitality product.

8. Elaborate on various leadership challenges faced in the present Indian hospitality Industry.

9. 'Commonwealth Games 2010'. Were they bane or boon for lodging Industry of Delhi Discuss with examples.

10. Write short notes on any four:

Importance of Planning for hotels.

Need for effective hotel marketing.

Motivational challenge for hotels.

Effects of increase in sale tax.

Effects of increase in minimum labour wages for hospitality industry.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting for managers
  • Business law
  • Food Production Management
  • Front Office Management
  • Hospitality financial Management
  • Hospitality Information Technology
  • Hospitality marketing
  • Housekeeping Management
  • Human Resource Management
  • Inter Cultural Management
  • International tourism O business management
  • Introduction to Hospitality
  • Leadership
  • Managerial Economics
  • Material Management
  • Restaurant Management
  • Training and development
  • Travel And Tourism Management