D.B.M. (Semester Examination, 2017
BUSINESS COMMUNICATION wateriI
Day Date: Monday, 08-05-2017 Max. Marks: 80
Time: 10.30 AM to 01.30 PM
N.B. All questions are compulsory.
Figures to the right indicate full marks
Q.1 Choose the correct alternative given in the bracket. 08
Communication is a process.
Dynamic Constant
Both None of these
means arising from the different meaning of words.
Communication Semantic
Feedback Order Letters
communication gives immediate feedback.
Oral Written Both Coding
is clearer than words.
Feedback Silence
Office Order Office Note
Reports prepared and presented according to the form and
procedure laid down by the law are called
Formal Non Statutory
Statutory Decipher
An Interview is an example of communication.
Oral Written
Face-to Face Silence
An is a list of items to be discussed at the meeting.
Notice Agenda
Minutes Resolution
refers to an oral communication in which small
number of people meet and to discuss an issue.
Interview Group Discussion
Workshop Training
Page 1 of 2
SLR-S -10
State weather true or false. 08
Periodical report is not prepared at regular intervals.
Attracting attention is one of the important function of sales
letter.
Decoding means translating the symbols into message.
Inside address contains information relating to the name of
the firm other details.
Communication plays vital role in our day to day life.
An official record of the proceedings of a meeting is called
minutes.
Special reports are related to a single situation.
Fax is acronym for email.
Q.2 Write short notes on. (Any two) 16
Merits of Oral Communication
Explain Social Psychological barriers
Notice and Agenda
Techniques of Interviews
E-mail
Q.3 Write short notes on. (Any Four) 16
International Communication
Types of repots
Face to Face communication
Body Language
Video Conferencing
Q4 Write Long Answers. (Any two) 16
Components of Reports
Prepare a Notice Agenda for the Meeting of the Board of
Directors.
Process of Communication
Q5 Write Long Answers. (Any two) 16
Elements of Letter
Write a Minute of Extra Ordinary General Meeting of a Public
Limited Company.
Importance of Communication