D.B.M. (Semester (CBCS) Examination, 2017
BUSINESS COMMUNICATION wateriI
Day Date: Monday, 08-05-2017 Max. Marks: 70
Time: 10.30 AM to 01.00 PM
N.B. All questions are compulsory.
Figures to the right indicate full marks,.
Q.1 Choose the correct alternative given in the bracket. 07
Communication is a world of Latin origin which means
Communis Communicase
Communicate Communion
refers to transmission of messages through
electronic media via telecommunication links.
E-mail Fax Telephone Cell phone
is a gathering of journalists and press reports.
Dramatisation Press conference
Demonstration Meeting
programs are undertaken to update and revive
knowledge of existing employees.
Presentation Refresher
Workshop Interview
is a form of informal communication channel in
organization.
Grapevine Listening Conference Seminar
The process of converting thoughts or ideas into the signs or
symbols is called
Decoding Uncoding Encoding Coding
letter is written by a company for the sale of its
product or for the Publicity.
Complaint Circular Enquiry Sales
Answer the above following question in one sentence only: 07
Fax is an acronym for
Telephone was invented by
is also called as impromptly speeches.
a loud untrue voice.
Rumor is a part of
When a report is prepared and presented at regular intervals,
it is called
A is a description of an event carried back to
someone who was present on the scene.
Page 1 of 2
SLR-S-4
Q.2 Write short answers for the following questions (any 14
Types of Interviews.
Group discussion.
Facial expressions.
Q.3 Write short answers for the following questions (any 14
Extempore speeches.
Communication process.
Listening
Q4 Define oral communication. Explain the various medias of oral
communication.
14
OR
What are reports? Discuss the different types of Reports?
Q5 What are various barriers to communication? How can these barriers
be overcome?
14
OR
Explain the various way of Modern office communication, used in
business organization?