is a process where customer sends their work to be done to a different location.

BPOs are typically divided into two categories and

allows handling huge call volumes.

Outsourcing in the high end work is termed as

A company's accounting applications may be 'off the shelf' or

2. True or False

Invoice is issued before the purchase order in AR Cycle.

BPO's are the only organisations which are allowing its accounting employees of learn ways and practices of global accounting.

Collaborative Research Outsourcing is the upcoming wave in outsourcing.

Under Back office processes BPO employees necessarily interact with the customer.

Companies Start outsourcing with the critical and essential processes.

3. What is meaning of outsourcing? Explain the difference between outsourcing and business process outsourcing.

4. Explain the difference between Captive and third party BPOs.

5. Explain the benefits of F and A outsourcing to the Indian Economy.

6. What are the advantages of a Career in F and A BPO?

7. Explain the Selection Criteria used by Employers to recruit an individual in BPO industry.

8. Explain the differences between voice and non-voice processes.

9. Explain the different reasons to outsource healthcare services to India.

10. Explain the role of ERP (Enterprise Resource Planning) in BPO industry.

11. Explain the phases in F and A outsourcing cycle in BPO industry. What are India's advantage in global outsourcing?

12. Explain the selection process for a Job in BPO for an individual. List out some behavioural aspects required for an individual to grow in Career of BPO.

13. Explain the life cycle for a BPO process.

14. Discuss the different information security practices at BPOs necessary to be followed by employee.

15. What are the common processes being offered by the BPO industry If you are given a chance to work in BPO industry which process would you want to work in?

16. List out the different F and A processes being outsourced. Explain any two major F and A processes.