Exam Details

Subject Specialisation In Room Division Management
Paper
Exam / Course Bachelor in Hotel Management (BIHM)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. What is the concept of yield management? Explain it's applications in the hotel industry.

2. Describe how computer applications are used to provide increased services to the guest and increased financial control in the hotel.

What is the formula that can determine the number of rooms available for sale on any given date?

List any five occupancy ratios with their formulas.

4. Write short notes (any two)

High and low demand tactics

Types of Budget

Capacity management

What kind of special room rates, a hotel might offer?

What steps can front office employees take to control understays and unwanted overstays?

6. What information do front office managers require to develop room availability forecasts?

7. "Successful implementation of yield management depends on proper communication and co-ordination between various revenue centres". Elaborate on this statement.

What are the objectives of Budgetary control?

What are limitations of Budgeting?

9. Explain in brief:

Room rate achievement factor

Variable expenses

Occupancy ratio

Rate spread

Revenue centre

10. Draw a neat format of a weekly forecast form.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advanced Food Production
  • Allied Hospitality Service Management
  • Basic food and beverage service
  • Basic Food Production
  • Basic Front Office Operation
  • Basic Housekeeping Operation
  • Beverage Management
  • Business Communication Skills
  • Case Studies In Hospitality Industry
  • Computer Skills
  • Consumer Protection
  • Environmental Studies And Facility Planning
  • Food And Beverage Management
  • Food And Beverage Management Control
  • Food And Beverage Retail Management
  • Front Office Management
  • Hospitality Service Marketing
  • Hotel Accounting
  • Hotel Economics
  • Hotel Engineering And Maintenance
  • Hotel Law
  • House Keeping Management
  • Housekeeping Managament - Ii
  • Human Resource Management
  • Hygiene and Sanitation
  • Introduction To The Harvard Referencing System
  • Luxury Management and Real Estate Development
  • Nutrition And Food Science
  • Organizational Behaviour
  • Outdoor, Industrial And Hospitality Catering Management
  • Overview Of Tourism And Its Sustainability
  • Principles of Management
  • Quantity Food Production Techniques
  • Specialisation In Room Division Management
  • Specialization In Food And Beverage Service Management
  • Specialization In Food Production Management