Exam Details
| Subject | Specialisation In Room Division Management | |
| Paper | ||
| Exam / Course | Bachelor in Hotel Management (BIHM) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
1. Discuss the importance of property and information management systems in Front office management.
2. Explain the yield management cycle with help of an illustration.
3. What is Budget? Differentiate between long term and short term budgets.
4. What are the basis of charging the room rate? What factors are taken into consideration for fixing of room rates
5. Explain in detail the procedure for handling complaints..What is the need of addressing guest complaints
6. Write short notes on
Yield Management
Forex
Travellers Cheque
Rule of Thumb
7. Define the following terms
Floor limit
House Count
Hubbart formula
Understay
Rack rate
Shippers
Target Market
Overstay
IDS
Revenue management
8. Explain the process and purpose of night auditing.
9. 'Safety and security is of utmost importance to the hotel'. Give examples to support the statement.
10. Write short notes on any two:
Prevention of loss
Target fixing of revenue
Documentation in Forex
2. Explain the yield management cycle with help of an illustration.
3. What is Budget? Differentiate between long term and short term budgets.
4. What are the basis of charging the room rate? What factors are taken into consideration for fixing of room rates
5. Explain in detail the procedure for handling complaints..What is the need of addressing guest complaints
6. Write short notes on
Yield Management
Forex
Travellers Cheque
Rule of Thumb
7. Define the following terms
Floor limit
House Count
Hubbart formula
Understay
Rack rate
Shippers
Target Market
Overstay
IDS
Revenue management
8. Explain the process and purpose of night auditing.
9. 'Safety and security is of utmost importance to the hotel'. Give examples to support the statement.
10. Write short notes on any two:
Prevention of loss
Target fixing of revenue
Documentation in Forex
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Advanced Food Production
- Allied Hospitality Service Management
- Basic food and beverage service
- Basic Food Production
- Basic Front Office Operation
- Basic Housekeeping Operation
- Beverage Management
- Business Communication Skills
- Case Studies In Hospitality Industry
- Computer Skills
- Consumer Protection
- Environmental Studies And Facility Planning
- Food And Beverage Management
- Food And Beverage Management Control
- Food And Beverage Retail Management
- Front Office Management
- Hospitality Service Marketing
- Hotel Accounting
- Hotel Economics
- Hotel Engineering And Maintenance
- Hotel Law
- House Keeping Management
- Housekeeping Managament - Ii
- Human Resource Management
- Hygiene and Sanitation
- Introduction To The Harvard Referencing System
- Luxury Management and Real Estate Development
- Nutrition And Food Science
- Organizational Behaviour
- Outdoor, Industrial And Hospitality Catering Management
- Overview Of Tourism And Its Sustainability
- Principles of Management
- Quantity Food Production Techniques
- Specialisation In Room Division Management
- Specialization In Food And Beverage Service Management
- Specialization In Food Production Management