Exam Details

Subject Hospitality Information Technology
Paper
Exam / Course MBA In Hospitality Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

No. of Printed Pages: 2 IMHY-009!
MBA IN INTERNATIONAL HOSPITALITY MANAGEMENT
o o Term-End Examination December, 2016 MHY-009: HOSPITALITY INFORMATION TECHNOLOGY
Time 3 hours Maximum Marks 100

Note: Attempt any five questions.
All questions carry equal marks.

1. Discuss the modules and sub-modules of Fidelio software.

2. Explain in detail the features of Global Distribution System and Central Reservation System (CRS).

3. Explain with example the maintenance of guest accounts during high and low occupancy periods.

4. What are different property management system interfaces? Elaborate on Energy Management System (EMS).

5. Discuss various factors which will be kept in mind while selecting property management software.

6. Write short notes on

The HIS concept

Point of Sole

7. What are the various stages of guest cycle? Explain the pre-arrival stage in detail.

8. Write short notes on

Room status

Contract negotiations

9. Explain in detail the working and management of electronic locking system.

10. Explain the different procedure of room assignment for a walk in and reserved guest as carried out in Fidelia pms.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting for managers
  • Business law
  • Food Production Management
  • Front Office Management
  • Hospitality financial Management
  • Hospitality Information Technology
  • Hospitality marketing
  • Housekeeping Management
  • Human Resource Management
  • Inter Cultural Management
  • International tourism O business management
  • Introduction to Hospitality
  • Leadership
  • Managerial Economics
  • Material Management
  • Restaurant Management
  • Training and development
  • Travel And Tourism Management