Exam Details

Subject Hospitality Information Technology
Paper
Exam / Course MBA In Hospitality Management
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date June, 2016
City, State new delhi,


Question Paper

1. Why should a need analysis be performed before computers and software are purchased Explain with its components.

2. Explain the following

Amadeus

Ergonomics

Account receivables

Self check -in

3. Discuss in detail the method used to process a reservation in PMS.

4. Write short notes on

Global distribution system

Contract negotiations

5. What do you understand by Cash Accounting System and explain its working in a PMS

6. Write note on night Auditing Report and its procedure.

7. Enlist and describe the modules and sub-modules required in a PMS selected for front-office management.

8. What is an electronic locking system? Explain how is El.S interfaced with PMS to ensure guest security.

9. Explain Guest History Card with its importance.

10. Define the following:

Electronic guest folio

Point of Sales

Room status

Account settlement


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting for managers
  • Business law
  • Food Production Management
  • Front Office Management
  • Hospitality financial Management
  • Hospitality Information Technology
  • Hospitality marketing
  • Housekeeping Management
  • Human Resource Management
  • Inter Cultural Management
  • International tourism O business management
  • Introduction to Hospitality
  • Leadership
  • Managerial Economics
  • Material Management
  • Restaurant Management
  • Training and development
  • Travel And Tourism Management