Exam Details

Subject Total Quality Management (Tqm)
Paper
Exam / Course Diploma in Mechanical Engineering (DMEVI)& B.Tech. MECHANICAL ENGINEERING 1-4 (BTMEVI)
Department School of Engineering & Technology (SOET)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

Define 'Quality'. Discuss how the concept of quality has changed in recent years.

Write the obstacles that a manager faces while implementing TQM in his/her organization. Explain the obstacles with suitable examples.

With the help of suitable examples, explain how the consumer's perspective of quality differs from the producer's perspective.

Discuss how quality of design differs from quality of conformance. Give suitable example to support your answer.

With suitable examples, differentiate between control chart for attributes and control chart for variables.

Discuss the factors that determine how much to inspect and where to inspect for any (product's) inspection process for a manufacturing unit.

Explain the concept of JIT. How does it help in improving the quality of a manufacturing system?

Discuss the significance of quality circles in Total Quality Management.

Explain the concept of ABC Analysis in Inventory Control.

What do you understand by ISO 9000 What are the various certifications required in ISO 9000

6. Discuss how the top management helps TQM implementation in an organization. Describe the responsibility of operators in effective TQM implementation.

7. Write short notes on any two of the following:

Quality Audit

Acceptance Sampling

Quality Function Deployment


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advanced Dynamics Of Machine
  • Automobile Engineering
  • Combustion Engineering
  • Computer Aided Manufacturing
  • Computing Aided Design
  • Design of Machine Elements
  • Engineering Metallurgy
  • Engineering Thermodynamics
  • Experimental Stress Analysis
  • Finite Element Analysis
  • Fluid Mechanics
  • Heat And Mass Transfer
  • Heat Transfer
  • I.C. Engines
  • Industrial Engineering
  • Industrial Ergonomics
  • Industrial Measurement And Quality Control
  • Industrial Organization And Management
  • Kinematics and Dynamics of Machines
  • Machine Design - I
  • Machine Design-Ii
  • Machine Drawing
  • Machines Tools
  • Maintenance Engineering
  • Material Science
  • Materials Handling
  • Mechanical System Design
  • Mechanical Vibration
  • Mechanics Of Materials
  • Mechatronics
  • Metrology
  • Metrology And Quality Control
  • Non-Conventional Energy Resources
  • Non-Destructive Testing
  • Nuclear Power Engineering
  • Optimisation Techniques In Engineering
  • Optimization For Engineering Design
  • Power Plant Engineering
  • Power Transmitting Elements
  • Product Development And Design
  • Production And Operations Management
  • Production Technology - Ii
  • Production Technology-I
  • Refrigeration And Air Conditioning
  • Refrigeration System
  • Robotics
  • Safety Engineering
  • Technical Entrepreneurship
  • Thermal Engineering
  • Thermal Engineering - I
  • Thermofluid Engineering
  • Total Quality Management (Tqm)
  • Tribology
  • Turbo Machines
  • Unconventional Manufacturing Processes
  • Welding Engg.