Exam Details
| Subject | Total Quality Management (Tqm) | |
| Paper | ||
| Exam / Course | Diploma in Mechanical Engineering (DMEVI)& B.Tech. MECHANICAL ENGINEERING 1-4 (BTMEVI) | |
| Department | School of Engineering & Technology (SOET) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
No. of Printed Pages: 2 IBIMEE-019I
B.Tech. -VIEP -MECHANICAL ENGINEERING (BTMEVI) Term-End Examination 00406 June, 2016
BIMEE-019 TOTAL QUALITY MANAGEMENT
Time hours Maximum Marks: 70
Note: Attempt any five questions. All questions carry equal marks. Use of scientific calculator is permitted.
1. Define Total Quality Management (TQM). Discuss the basic concepts of TQM with suitable examples. 14
2. What do you understand by supplier relationship Describe the various principles of customer/supplier relationships to enhance the quality of products and services. 14
3. Define Cost of Quality. What are the various types of Quality Costs Describe them in detail with suitable examples. 14
4. What is the purpose of control charts? What are the different types of control charts Explain any one of them in detail with a suitable example. 14
5. What is ISO 9000 Describe the various series under ISO 9000. What are the benefits of implementing ISO 9001 Quality Management system in an organization 14
6. Discuss the role of Top Management in TQM. Also describe the attitude and responsibility of operators in TQM. 14
7. Write short notes on any four of the following: 4x3 1/2=14
Quality Circles
Taguchi Loss Function
JIT in Quality
Quality in Sales and Services
Process Capability
B.Tech. -VIEP -MECHANICAL ENGINEERING (BTMEVI) Term-End Examination 00406 June, 2016
BIMEE-019 TOTAL QUALITY MANAGEMENT
Time hours Maximum Marks: 70
Note: Attempt any five questions. All questions carry equal marks. Use of scientific calculator is permitted.
1. Define Total Quality Management (TQM). Discuss the basic concepts of TQM with suitable examples. 14
2. What do you understand by supplier relationship Describe the various principles of customer/supplier relationships to enhance the quality of products and services. 14
3. Define Cost of Quality. What are the various types of Quality Costs Describe them in detail with suitable examples. 14
4. What is the purpose of control charts? What are the different types of control charts Explain any one of them in detail with a suitable example. 14
5. What is ISO 9000 Describe the various series under ISO 9000. What are the benefits of implementing ISO 9001 Quality Management system in an organization 14
6. Discuss the role of Top Management in TQM. Also describe the attitude and responsibility of operators in TQM. 14
7. Write short notes on any four of the following: 4x3 1/2=14
Quality Circles
Taguchi Loss Function
JIT in Quality
Quality in Sales and Services
Process Capability
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Advanced Dynamics Of Machine
- Automobile Engineering
- Combustion Engineering
- Computer Aided Manufacturing
- Computing Aided Design
- Design of Machine Elements
- Engineering Metallurgy
- Engineering Thermodynamics
- Experimental Stress Analysis
- Finite Element Analysis
- Fluid Mechanics
- Heat And Mass Transfer
- Heat Transfer
- I.C. Engines
- Industrial Engineering
- Industrial Ergonomics
- Industrial Measurement And Quality Control
- Industrial Organization And Management
- Kinematics and Dynamics of Machines
- Machine Design - I
- Machine Design-Ii
- Machine Drawing
- Machines Tools
- Maintenance Engineering
- Material Science
- Materials Handling
- Mechanical System Design
- Mechanical Vibration
- Mechanics Of Materials
- Mechatronics
- Metrology
- Metrology And Quality Control
- Non-Conventional Energy Resources
- Non-Destructive Testing
- Nuclear Power Engineering
- Optimisation Techniques In Engineering
- Optimization For Engineering Design
- Power Plant Engineering
- Power Transmitting Elements
- Product Development And Design
- Production And Operations Management
- Production Technology - Ii
- Production Technology-I
- Refrigeration And Air Conditioning
- Refrigeration System
- Robotics
- Safety Engineering
- Technical Entrepreneurship
- Thermal Engineering
- Thermal Engineering - I
- Thermofluid Engineering
- Total Quality Management (Tqm)
- Tribology
- Turbo Machines
- Unconventional Manufacturing Processes
- Welding Engg.