Exam Details
| Subject | Business Communication Skills | |
| Paper | ||
| Exam / Course | Bachelor in Hotel Management (BIHM) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2016 | |
| City, State | new delhi, |
Question Paper
1. What do you mean by communication? Why is communication important for good relationship and effective management?
2. Explain the following:
Types of listening.
Prerequisites of effective presentation.
3. Discuss about the business report writing in detail. Explain with example.
4. What do you understand by Non-verbal Communication? Discuss its importance in work environment.
5. Write down short note on
Path of Communication
Hand Movement
Managing customer care
Agenda and minutes
6. How does a memo differ from a letter?
What are indicators of assertive behaviour?
7. What is the difference between communication and information? How we develop effective communication system in hospitality business?
8. Discuss in detail about:
Resume Development
Style of letter arrangement
9. Explain circulars, notices and memo in written communication.
10. Write down the basic difference between formal and informal communication.
2. Explain the following:
Types of listening.
Prerequisites of effective presentation.
3. Discuss about the business report writing in detail. Explain with example.
4. What do you understand by Non-verbal Communication? Discuss its importance in work environment.
5. Write down short note on
Path of Communication
Hand Movement
Managing customer care
Agenda and minutes
6. How does a memo differ from a letter?
What are indicators of assertive behaviour?
7. What is the difference between communication and information? How we develop effective communication system in hospitality business?
8. Discuss in detail about:
Resume Development
Style of letter arrangement
9. Explain circulars, notices and memo in written communication.
10. Write down the basic difference between formal and informal communication.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Advanced Food Production
- Allied Hospitality Service Management
- Basic food and beverage service
- Basic Food Production
- Basic Front Office Operation
- Basic Housekeeping Operation
- Beverage Management
- Business Communication Skills
- Case Studies In Hospitality Industry
- Computer Skills
- Consumer Protection
- Environmental Studies And Facility Planning
- Food And Beverage Management
- Food And Beverage Management Control
- Food And Beverage Retail Management
- Front Office Management
- Hospitality Service Marketing
- Hotel Accounting
- Hotel Economics
- Hotel Engineering And Maintenance
- Hotel Law
- House Keeping Management
- Housekeeping Managament - Ii
- Human Resource Management
- Hygiene and Sanitation
- Introduction To The Harvard Referencing System
- Luxury Management and Real Estate Development
- Nutrition And Food Science
- Organizational Behaviour
- Outdoor, Industrial And Hospitality Catering Management
- Overview Of Tourism And Its Sustainability
- Principles of Management
- Quantity Food Production Techniques
- Specialisation In Room Division Management
- Specialization In Food And Beverage Service Management
- Specialization In Food Production Management