Exam Details
| Subject | Business Communication Skills | |
| Paper | ||
| Exam / Course | Bachelor in Hotel Management (BIHM) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2015 | |
| City, State | new delhi, |
Question Paper
1. Define the communication process. What are the characteristics of effective communication
2. How does formal communication differ from informal communication? How is communication affected by information overload
Write down the essential of a good business letter.
Write a letter to the Training Manager of a hotel requesting him to accommodate you for Industrial training.
4. What are the barriers of communication? How can you overcome these barriers
5. What is non-verbal communication? Identify and explain different types of non-verbal communication.
6. Write a note on
Objectives of Report Writing
Hotel business etiquettes
Discuss the importance of body language in Communication.
What are the barriers to effective listening?
8. What are pre -requisites of effective presentation? Discuss briefly the preparatory steps involved in presentation.
9. Why do business organisations give importance to written communication Discuss.
10. How is group discussion a better technique than interview Discuss Communication Skills for group discussion and interview.
2. How does formal communication differ from informal communication? How is communication affected by information overload
Write down the essential of a good business letter.
Write a letter to the Training Manager of a hotel requesting him to accommodate you for Industrial training.
4. What are the barriers of communication? How can you overcome these barriers
5. What is non-verbal communication? Identify and explain different types of non-verbal communication.
6. Write a note on
Objectives of Report Writing
Hotel business etiquettes
Discuss the importance of body language in Communication.
What are the barriers to effective listening?
8. What are pre -requisites of effective presentation? Discuss briefly the preparatory steps involved in presentation.
9. Why do business organisations give importance to written communication Discuss.
10. How is group discussion a better technique than interview Discuss Communication Skills for group discussion and interview.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Advanced Food Production
- Allied Hospitality Service Management
- Basic food and beverage service
- Basic Food Production
- Basic Front Office Operation
- Basic Housekeeping Operation
- Beverage Management
- Business Communication Skills
- Case Studies In Hospitality Industry
- Computer Skills
- Consumer Protection
- Environmental Studies And Facility Planning
- Food And Beverage Management
- Food And Beverage Management Control
- Food And Beverage Retail Management
- Front Office Management
- Hospitality Service Marketing
- Hotel Accounting
- Hotel Economics
- Hotel Engineering And Maintenance
- Hotel Law
- House Keeping Management
- Housekeeping Managament - Ii
- Human Resource Management
- Hygiene and Sanitation
- Introduction To The Harvard Referencing System
- Luxury Management and Real Estate Development
- Nutrition And Food Science
- Organizational Behaviour
- Outdoor, Industrial And Hospitality Catering Management
- Overview Of Tourism And Its Sustainability
- Principles of Management
- Quantity Food Production Techniques
- Specialisation In Room Division Management
- Specialization In Food And Beverage Service Management
- Specialization In Food Production Management