B.Voc. DEGREE EXAMINATION, APRIL 2016
Third Semester
PROFESSIONAL ETIQUETTES
(Common for Fashion Tech/Software Development)
(2015 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 2 20)
Answer all questions.
1. What do you mean by professional etiquette?
2. How will you introduce yourself in a professional setup?
3. List out certain aspects of men's personal hygiene.
4. Bring out the ways by which a woman can maintain
hand, feet and nails.
5. How will you avoid telephone calls on your mobile during
a meeting?
6. Clarify the rules to be followed while using the office
toilet.
7. What is the proper way to eat soup?
8. Comment on the importance of table setting for a
business lunch.
9. Point out any two important points on hotel guest
etiquette.
10. How will you treat a bad guest at an office party?
Sub. Code
4BV3G2
RW-11044
2
Ws15
Part B 5 25)
Answer all questions.
All questions carry equal marks.
11. How handshakes are vital in social situations?
Or
Clarify the points to be followed for proper
introductions to establish a rapport.
12. Explain the characteristics of well groomed Indian
man.
Or
Bring out the points to be followed for Indian
dressing at workplace.
13. How will you manage a conflict at workplace?
Or
What are the points you will keep in mind while
visiting other offices?
14. How will you manage difficult food at a business
party?
Or
Elaborate on the cutlery awareness.
15. Discuss with examples about cultural sensitivities.
Or
What are the rules of dining at a buffet?
RW-11044
3
Ws15
Part C 10 30)
Answer any three questions.
All questions carry equal marks.
16. Describe the importance of professional etiquettes to be
followed in an Indian scenario.
17. Elaborate on the personal hygiene for women.
18. Explain the cell phone etiquette.
19. Elucidate in detail about the common dining mistakes
with reference to professional dining.
20. Detail about restaurant etiquette.