1
Seat No.: Enrolment
GUJARAT TECHNOLOGICAL UNIVERSITY
BH- SEMESTER- IV EXAMINATION WINTER 2018
Subject Code:143303 Date:20/11/2018
Subject Name:Accommodation Operation II
Time:02:30 PM TO 05:00 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
MARKS
Q.1

Define daily cleaning.
03

Write the bathroom amenities.
04

Explain five international flowers.
07
Q.2

What is supervision and write any three advantage?
03

What is design, write any four elements of design.
04

Explain the steps in guest room entering process.
07
OR

Explain any four type of floor.
07
Q.3

What is a check list in housekeeping?
03

Write any four examples of weekly cleaning.
04

Explain the types of carpet fiber.
07
OR
Q.3

Briefly explain guest room accessories.
03

Explain turn down service.
04

What is pest control write the importance of pest control?
07
Q.4

What are basic tools and equipment for horticulture?
03

What is valet service?
04

What are the tools used for flower arrangement.
07
OR
Q.4

Explain laundry and its types.
03

Write the basic gardening tips.
04

What are the principles of flower arrangement?
07
Q.5

Define the types of keys.
03

What is calendar machine?
04

Draw the hierarchy of housekeeping department.
07
OR
Q.5

Define discard management.
03

Explain the emergency alarms using in hotels.
04

What is SOP for DND room?
07