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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI 600 034
M.Com.DEGREE EXAMINATION COMMERCE
FOURTHSEMESTER APRIL 2018
16PCO4MC02- ORGANIZATIONAL BEHAVIOUR
Date: 20-04-2018 Dept. No. Max. 100 Marks
Time: 01:00-04:00
Section A
Answer All Questions: 10 x 2 20
State the primary goal of Organizational Behaviour.
What is conceptual skill?
Define Value.
What do you mean by Cognitive Dissonance?
What are emotions?
What do you understand by personality traits?
Define Power.
What is Group Cohesiveness?
State any two organizational sources of stress.
10) Define Organizational Development.
Section B
Answer any FOUR questions: 4 x 10 40
11) Discuss the major behavioral science disciplines that contribute to OB?
12) What are the stages of Group Development?
13) What is the Job Characteristics Model? How does it motivate employees?
14) What is Organizational Politics? Explain the factors that provide scope for Organizational Politics.
15) Discuss the potential sources of stress and approaches to manage stress.
16) Explain Lewin's Three -Step Model of managing organizational change.
17) What are the Big Five Personality traits?
Section C
Answer any TWO questions: 2 x 20 40
18) Explain the challenges and opportunities of organizational behaviour in global context.
19) Explain the Myers Briggs Type Indicator approach of behaviour modification?
20) What is the job characteristics model? How does it motivate employees? Explain the three major ways that jobs can be redesigned.
21) What is meant by role conflict and goal conflict? Explain the strategies of conflict resolutions and Management.