Exam Details

Subject communication skill
Paper paper 5
Exam / Course m.c.a
Department
Organization Nalanda Open University
Position
Exam Date April, 2017
City, State bihar, patna


Question Paper

N A L A N D A O P E N U N I V E R S I T Y
Master of Computer Application Part-I
PAPER-V
(Communication Skill)
Annual Examination, 2017
Time 3 Hours. Full Marks 80
Answer all Questions.
1. Read the following passage and answer the questions given below
It was a chilled winter night. Saint Socrates was preaching to his disciples. His wife warned
him of ending the discourse. Socrates did not oblige her. At midnight she got angry. She took a
bucket of water and poured it on him. Socrates was just laughing. But the disciples were annoyed
with this behaviour. Socrates told them, am a saint who is expected not to lose patience and
temper even in precarious situation. My wife tested me and I got success. She is my preceptor.
Don't revile her'. Having heard this, she fell on the feet of Socrates and begged of his pardon.
Since then she became a good wife and a humane woman.
What was Socrates doing in midnight 5
What did the wife do 5
What did he explain to his disciples 5
Say whether the following sentences are true or false 5
Socrates was a leader.
His wife loved him very much.
He beat his wife.
2. Fill in the blanks in the following dialogue using the words in the box below 10
(extension, thank you, give, speaking, hold, available, bad connection, number, call back, message)
A. Hello, Can I help you
B. Hello, I can't hear you at all; this seems to be a
B. Can you get 456 please calling from CMC.
A. Sure, could you please the line
A. sorry, Mr. Biswas is now, can I take a
B. Yes please, can you ask him to me My telephone is 011-3547663.
Tell him it's regarding my meeting with him. I won't be able to make it tomorrow.
A. All right, I shall this message to Mr. Biswas.
B. Goodbye.
3. Use the following phrasal verbs to fill in the blanks below 10
(Call back, get though, hang up, cut off, hold on, looked up, putting through, picking up)
Sheila could not to Ramesh on the intercom, she dialed 01 to get a call back from
his phone once it was free.
The secretary kept calling the Chamber of Commerce, no one
The operator asked Sudhakar to as the MD's line was busy.
Anita could not find the restaurant's number in her telephone diary, she the city
telephone directory.
The sales people at the local supermarket are very rude,. They on you even
before you finish enquiring.
Krishna could not complete his conversation with his mother since the line was

Pratap's girlfriend was not available he left a message with her mother asking her to
him .
(viii) "Can you get me the manager please "Yes sir, you
4. Prepare a conversation between two persons about distance education through an open University. 10
5. It is a recession time and your company, suggesting ways of economizing on the use of paper,
electricity etc. 10
6. You have been asked to prepare a brief talk for executives at all levels on the subject of how to
run a productive and meaningful meeting. Research this topic and prepare a presentation. 10
7. Write an essay on different types of editing (250 words). 10



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