Exam Details

Subject communication skill
Paper paper 5
Exam / Course m.c.a
Department
Organization Nalanda Open University
Position
Exam Date April, 2018
City, State bihar, patna


Question Paper

N A L A N D A O P E N U N I V E R S I T Y
Master of Computer Application Part-I
PAPER-V
(Communication Skill)
Annual Examination, 2018
Time 3 Hours. Full Marks 80
Answer all Questions.
1. Read the following passage and answer the questions given below
It is often said that we live in an age of communication characterized by speed, efficiency,
and the ability to transcend physical or geographical limitations. But what does it mean to
communicate? The dictionary definition is exchange (thoughts) or make known (information or
feelings) by speech, writing or other means, to transmit'. Communication is more than just
messaging or swapping information. It involves not just words, but the use of all our senses. With
face-to-face dialogue, our facial expression, tone, body language, ability to listen with patience, all
contribute to the conveying of messages and information between people.
What are the features of Communication 5
What is the dictionary meaning of Communication 5
Is Communication mere messing 5
Say whether the following sentences are true or false 5
We live in an age of Communication.
Communication is more than just messaging.
Communication involves just the use of all our senses.
Communication Conveys messages and information.
Communication has not the ability to transcend physical or geographical limitations.
2. Fill in the blanks in the following dialogue using the words in the box below 10
(after, moment, confirm, phone, back, dialled, calling, ring up, hold the line, see)
Hello, who's Just a please.
she's here. I'll get the information you want; please.
Sorry, he's the moment. You asked me I was in town again.
Sorry to Well, I can if it's convenient.
You any o'clock.
3. Fill in the blanks choosing the most suitable phrasal verb from those given below 10
(Make changes in the form of the verbs where necessary)
blow up, ask around, bring up, chip in, get along, fall down.
I nobody had seen my wallet.
The racing car it crashed into the fence.
His grandparents after the death of his parents.
If we can get the kitchen painted by noon.
I was surprised how well my new girlfriend and my
4. Write down the text of a group discussion between four participants on the need to make the
office a paper- free office, thus largely depending on the computer and Internet/networking
for correspondence, communication and documentation. (250 words) 10
5. Write a letter of application along with your Curriculum Vitae for the job of a Tele-caller
in response to the following advertisement 10
Position Tele-caller
Job-profile Graduation Degree, Good Communication Skills, Knowledge of Company's
profile and products i.e. HCL
6. Write an essay on different types of communication (250 words) 10
7. Write down the text of a group discussion among participants on the issue of 'Safety of Girls'. 10



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