M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Hotel Management and Catering Science
HOSPITALITY TRAINING AND DEVELOPMENT
(Upto 2015 Batch)
Time 3 Hours Maximum 60 Marks
Part A x 3 18)
Answer all questions.
1. What are the training process?
2. Define selection.
3. Explain in short recruitment.
4. Write in short about effective group leadership.
5. What are the learning principles?
6. Short notes on management commitment.
Part B x 8 32)
Answer any four questions.
7. Difference between reviews and appraisals.
8. Explain the process in evaluation.
9. Write briefly about training transition.
10. Explain general, departmental and specialized training.
Sub. Code
45
CP-8308
2
Ws5
11. Explain briefly the elements of pre-opening training.
12. Explain the practices of positive HR.
Part C x 10 10)
(Compulsory)
13. As an employee of a hotel what do you expect from the
management and how your HR should be?
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