B.Sc. DEGREE EXAMINATION, NOVEMBER 2017
Catering and Hotel Administration
ACCOMMODATION OPERATION
(Upto 2015 batch)
Time 3 Hours Maximum 60 Marks
Part A x 3 18)
Answer all questions.
1. Name some areas which needs to be cleaned daily.
2. Who are ''Handle with guest? Why?
3. Give the standard sizes of
Double blanket
Face towel
Single crinkle sheet
Double sheet
4. Explain about floor sealers.
5. What is horticulture?
6. Name some supplies placed in VIP rooms.
Part B x 8 32)
Answer any four questions.
7. Discuss the duties and responsibilities of public area
supervisor.
8. What care and maintenance should be taken while
cleaning of different surface?
Sub. Code
16
CP-7790
2
Wk 11
9. How does housekeeping department co-ordinate with the
following?
Front office
Maintenance
Production
Food and beverage service.
10. Write about and its procedure and records
to be maintained.
11. Name and explain about different types of key handled in
housekeeping department.
12. Short notes
Damp-dusting
Jacuzzi
Runners
Solarium.
Part C x 10 10)
Compulsory.
13. As a executive housekeeper. You have to conduct a
training for the housekeeping staff, how to act and
respond on different emergency situation so that the
guest are safe.
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