B.Sc. DEGREE EXAMINATION, NOVEMBER 2017
Catering and Hotel Administration
BASIC ACCOMMODATION OPERATION
(2016 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. Write short notes on Linen Room of Housekeeping
Department.
2. Write short notes on Par stock.
3. What do you mean by Tent Card?
4. Write short notes on Housekeeper Report.
5. What do you mean by Red Slip?
6. What do you mean by OOO UR?
7. Write short notes on Blocked Rooms.
8. What do you mean by Crinkle Sheet?
9. Write short notes on Spring Cleaning.
10. What do you mean by Wash and Change?
Sub. Code
16
CP-7783
2
Ws 4
Part B x 5 25)
Answer all questions.
11. Explain: Job Description of Executive Housekeeper.
Or
Draw the Picture of "Maids Cart" explain it uses
and how to set it.
12. Explain: Inter Departmental Relationship with
Housekeeping Department.
Or
Explain: Periodic Cleaning Procedure and its
Schedules and Records.
13. Explain: Job Description of Housekeeping Floor
Supervisor.
Or
Explain: Housekeeping Special Services.
14. Explain: Types of Keys and Its Importance
Explain: Lost and Found.
Or
Explain: Cleaning Agents and Its Importance.
15. Explain: Daily Cleaning and its Schedules and
Records.
Or
Explain: Housekeeping Rules on a Guest Floor.
CP-7783
3
Ws 4
Part C x 10 30)
Answer all questions.
16. List out the Good Qualities of Housekeeping Staff.
Or
Explain: Weekly Cleaning Procedures and its
Schedules and Records.
17. Explain: Public area cleaning and its Schedules and
Records.
Or
Draw the Organizational Structure of Housekeeping
Department in Large Hotel.
18. Explain: Types of Rooms.
Or
Explain: Mechanical Housekeeping Equipments and
Its uses.
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