M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Airline and Airport Management
ORGANISATIONAL BEHAVIOUR
(2016 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. What is external environment?
2. What are the theories of management?
3. What is organization error?
4. List the implications of emotional intelligence on
managers.
5. What are the impact of stress management?
6. Define team decision.
7. What is organizational development?
8. List about the ethical issues in organizational behavior?
9. What is homogeneity and heterogeneity?
10. What is cultural diversity?
Sub. Code
12
CP-8347
2
Wk 3
Part B x 5 25)
Answer all questions.
11. Describe the challenges and opportunities of
management functions.
Or
Write short note on management functions.
12. Explain in detail about organizational error.
Or
Write short notes on emotional intelligence.
13. Discuss various stages of team effectiveness.
Or
Explain in detail about stress management.
14. Explain organizational politics.
Or
Discuss about the organizational behavior.
15. Discuss about the cultural diversity.
Or
Explain in detail about managing diversity.
Part C x 10 30)
Answer all questions.
16. Explain about the importance of managerial
implications.
Or
Explain in detail about the attitudes and their
relations.
CP-8347
3
Wk 3
17. Explain detail about organizational development.
Or
Describe about the organizational culture and the
types of culture.
18. Explain in detail about heterogeneity of national
culture.
Or
Briefly explain about the organizational behavior
responses to global and cultural diversity.
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