Exam Details
| Subject | Tourism Operations | |
| Paper | ||
| Exam / Course | Master's in Tourism Management | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2015 | |
| City, State | new delhi, |
Question Paper
1. What do you understand by Quality Management in tourism As a manager, how will you implement quality management strategies in your organisation?
2. Discuss the importance of community involvement in the tourism activities, planning and decision making process.
3. Differentiate between Inbound and Outbound tour operations. Discuss the responsibilities of an Inbound tour manager.
4. Describe the managerial functions and 20 responsibilities of a travel agent.
5. Write short notes on
Electronic front office
Time share apartments
Safety and security issues in hotels
Use of technology in travel agencies
6. Explain with the help of examples, the importance of marketing, communication and promotion in travel agency business.
7. What are the operational functions of the front -office department? Also explain the importance of night auditing.
8. Explain the various aspects of managing food service operations.
9. What do you understand by hospitality operations in the unorganised sector? Explain with examples the importance of positioning and promotion in this sector.
10. Write short notes on any two
Managing Business Correspondence
Distribution channels in Tourism
Responsibilities of a Tour Escort
2. Discuss the importance of community involvement in the tourism activities, planning and decision making process.
3. Differentiate between Inbound and Outbound tour operations. Discuss the responsibilities of an Inbound tour manager.
4. Describe the managerial functions and 20 responsibilities of a travel agent.
5. Write short notes on
Electronic front office
Time share apartments
Safety and security issues in hotels
Use of technology in travel agencies
6. Explain with the help of examples, the importance of marketing, communication and promotion in travel agency business.
7. What are the operational functions of the front -office department? Also explain the importance of night auditing.
8. Explain the various aspects of managing food service operations.
9. What do you understand by hospitality operations in the unorganised sector? Explain with examples the importance of positioning and promotion in this sector.
10. Write short notes on any two
Managing Business Correspondence
Distribution channels in Tourism
Responsibilities of a Tour Escort
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Accounting And Finance For Managers In Tourism
- Human Resource Planning and Development in Tourism
- Information Management Systems in Tourism
- Management Functions and Behaviour in Tourism
- Managing Entrepreneurship' And Small Business In Tourism
- Managing Personnel in Toursim
- Managing Sales And Promotion In Tourism
- Marketing For Tourism Managers
- Meetings, Incentives, Conferences And Expositions (Mice)
- Tourism Impacts
- Tourism Operations
- Tourism Planning And Development
- Tourism Products : Design and Development
- Tourist Transport Management (Road Transport)
- Understanding Tourism Markets