Exam Details

Subject Human Resource Management
Paper
Exam / Course Bachelor in Hotel Management (BIHM)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. Explain the role and functions of the Human Resource Department in the hospitality industry.

2. What are the salient features of Human Resource Management Discuss its importance in the management of personnels.

3. What is the linkage and difference between Recruitment process and Selection procedure? Explain with the help of relevant examples.

4. What do you understand by manpower planning Explain the importance of short term and long term manpower planning.

5. Write short notes on any two of the following:

Induction Process

Role of a HR Manager

Job Analysis

6. Define Performance Appraisal. What are the points taken into consideration for the purpose of an employee's performance appraisal

7. What are the various types of transfers? What is the need of a transfer policy in an organisation

8.Define Incentive. What are the advantages and limitations of employee incentives?

9. What is Conflict? What is the need of managing conflicts? How can the HR department handle conflicts effectively?

10. Write short notes on the following:

Grievance Handling

CTC (Cost to Company)

Collective Bargaining

Demotion as Punishment


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advanced Food Production
  • Allied Hospitality Service Management
  • Basic food and beverage service
  • Basic Food Production
  • Basic Front Office Operation
  • Basic Housekeeping Operation
  • Beverage Management
  • Business Communication Skills
  • Case Studies In Hospitality Industry
  • Computer Skills
  • Consumer Protection
  • Environmental Studies And Facility Planning
  • Food And Beverage Management
  • Food And Beverage Management Control
  • Food And Beverage Retail Management
  • Front Office Management
  • Hospitality Service Marketing
  • Hotel Accounting
  • Hotel Economics
  • Hotel Engineering And Maintenance
  • Hotel Law
  • House Keeping Management
  • Housekeeping Managament - Ii
  • Human Resource Management
  • Hygiene and Sanitation
  • Introduction To The Harvard Referencing System
  • Luxury Management and Real Estate Development
  • Nutrition And Food Science
  • Organizational Behaviour
  • Outdoor, Industrial And Hospitality Catering Management
  • Overview Of Tourism And Its Sustainability
  • Principles of Management
  • Quantity Food Production Techniques
  • Specialisation In Room Division Management
  • Specialization In Food And Beverage Service Management
  • Specialization In Food Production Management