Exam Details

Subject Food And Beverage Retail Management
Paper
Exam / Course Bachelor in Hotel Management (BIHM)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date June, 2016
City, State new delhi,


Question Paper

What is retailing and retail market strategy

Write about opportunities in retailing.

2. Discuss steps involved in strategic and retail planning process.

3. Explain the concept of supply chain management Also discuss its significance and components.

4. Explain the role of technology in supply chain management.

5. What do you understand by the term 'Franchising'? Discuss its pros and cons in relation to Restaurant Franchising.

6. Explain briefly different types of retail locations.

7. What are the important points to be considered while finalising a store layout? Explain with an illustration of grocery store.

8. Write short notes on (any two)

Service GAPS model

Merchandise presentation techniques

'Atmospherics' in retail design store

9. Discuss the legal and financial aspects of franchising.

10. Describe pros and cons of franchising with suitable examples.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advanced Food Production
  • Allied Hospitality Service Management
  • Basic food and beverage service
  • Basic Food Production
  • Basic Front Office Operation
  • Basic Housekeeping Operation
  • Beverage Management
  • Business Communication Skills
  • Case Studies In Hospitality Industry
  • Computer Skills
  • Consumer Protection
  • Environmental Studies And Facility Planning
  • Food And Beverage Management
  • Food And Beverage Management Control
  • Food And Beverage Retail Management
  • Front Office Management
  • Hospitality Service Marketing
  • Hotel Accounting
  • Hotel Economics
  • Hotel Engineering And Maintenance
  • Hotel Law
  • House Keeping Management
  • Housekeeping Managament - Ii
  • Human Resource Management
  • Hygiene and Sanitation
  • Introduction To The Harvard Referencing System
  • Luxury Management and Real Estate Development
  • Nutrition And Food Science
  • Organizational Behaviour
  • Outdoor, Industrial And Hospitality Catering Management
  • Overview Of Tourism And Its Sustainability
  • Principles of Management
  • Quantity Food Production Techniques
  • Specialisation In Room Division Management
  • Specialization In Food And Beverage Service Management
  • Specialization In Food Production Management