Exam Details

Subject Human Resource Development
Paper
Exam / Course Tourism Studies CTS, DTS, BTS, BHM (Ex Diploma), MTM-II, MHA-II)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. Discuss the approaches to Human Resource Planning.

2. Enumerate and explain the functions and operations of Personnel Management.

3. What do you understand by Manpower Demand Forecasting Explain the manpower demand forecasting techniques used in hospitality industry.

4. Define Task Analysis. Highlight the significance of Task Analysis in tourism and hospitality industry with relevant examples.

5. Write short notes on any two of the following:

Job Analysis

Job Description

Job Evaluation

6. What is the difference between Recruitment and Selection process Explain with the help of relevant examples.

7. What do you understand by Grievance What are the different methods that can be adopted for the redressal of employee grievances?

8. What is the significance of Career Planning? Explain with the help of examples from hospitality industry.

9. Write a detailed note on the emerging trends and issues of HRD in tourism and hospitality industry.

10. Write short notes on any two of the following:

Maslow's Motivation Theory

Discipline

Salary Administration


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Ecology Environment And Tourism
  • Foundation Course In Tourism
  • Human Resource Development
  • Indian Culture : Perspective For Tourism
  • Management In Tourism
  • Tourism Development: Products, Operations And Case Studies
  • Tourism Marketing