Exam Details
| Subject | Human Resource Management | |
| Paper | ||
| Exam / Course | MBA In Hospitality Management | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2016 | |
| City, State | new delhi, |
Question Paper
No. of Printed Pages: 2 IMHY-OUI
MBA IN INTERNATIONAL HOSPITALITY
00 MANAGEMENT
Term-End Examination
o December, 2016
o
MHY-Oll: HUMAN RESOURCE MANAGEMENT
Time: 3 hours Maximum Marks: 100
Note: Attempt any five questions.
All questions carry equal marks.
1. What is Human Resource Management? Why is it important for HRM to evolve from an administrative and operational level to a strategic level?
2. Briefly explain the employee selection process. Discuss with examples from hospitality industry.
3. What is the role of an HR manager in an organisation? What are the desirable qualities in an HR manager? Explain.
4. "Developing an effective team having healthy interpersonal relationships is the need of the hour." Comment.
5. What is Performance Appraisal? Explain its process.
6. Describe any 4 methods of on the job training and off the job training. Also list their merits and demerits.
7. Differentiate between job description and job specification. Explain taking an example from any one designation in a hotel.
8. Do you believe that an employees behaviour is always influenced by the rewards expected? Discuss.
9. Write short notes on (any two)
Job analysis
Job Specification
Fringe benefits
10. Differentiate between (any two)
Motivation/Morale
Recruitment/Selection
Dismissal/Suspension
MBA IN INTERNATIONAL HOSPITALITY
00 MANAGEMENT
Term-End Examination
o December, 2016
o
MHY-Oll: HUMAN RESOURCE MANAGEMENT
Time: 3 hours Maximum Marks: 100
Note: Attempt any five questions.
All questions carry equal marks.
1. What is Human Resource Management? Why is it important for HRM to evolve from an administrative and operational level to a strategic level?
2. Briefly explain the employee selection process. Discuss with examples from hospitality industry.
3. What is the role of an HR manager in an organisation? What are the desirable qualities in an HR manager? Explain.
4. "Developing an effective team having healthy interpersonal relationships is the need of the hour." Comment.
5. What is Performance Appraisal? Explain its process.
6. Describe any 4 methods of on the job training and off the job training. Also list their merits and demerits.
7. Differentiate between job description and job specification. Explain taking an example from any one designation in a hotel.
8. Do you believe that an employees behaviour is always influenced by the rewards expected? Discuss.
9. Write short notes on (any two)
Job analysis
Job Specification
Fringe benefits
10. Differentiate between (any two)
Motivation/Morale
Recruitment/Selection
Dismissal/Suspension
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Accounting for managers
- Business law
- Food Production Management
- Front Office Management
- Hospitality financial Management
- Hospitality Information Technology
- Hospitality marketing
- Housekeeping Management
- Human Resource Management
- Inter Cultural Management
- International tourism O business management
- Introduction to Hospitality
- Leadership
- Managerial Economics
- Material Management
- Restaurant Management
- Training and development
- Travel And Tourism Management