DISTANCE EDUCATION
P.G.D.B.M. EXAMINATION, MAY 2016.
MANAGEMENT CONCEPTS
Time Three hours Maximum 100 marks
SECTION A — 8 40 marks)
Answer any FIVE questions.
1. What are the major functions of "Management'?
2. What are functional organisations? What are its
advantages and disadvantages?
3. Describe any four quantitative techniques used for
management decision making.
4. Distinguish formal organization from informal
organisation.
5. Explain the characteristics of Direction.
6. Highlight the features of co — ordination.
7. Distinguish between strategic control and operational
control.
8. Discuss the relationship between reengineering and
restructuring.
SECTION B — 15 60 marks)
Answer any FOUR questions.
9. Discuss the 14 general principles of management given
by Henri Fayol.
10. Discuss the various steps involved in the process of
planning.
Sub. Code

DE-3206
WS
2
11. Suggest measures to make delegation effective.
12. Describe the principles and steps that constitute the
organizing process.
13. Discuss the importance of managerial training at the
different levels of management. Also point out the
essential features of a good training programme.
14. What are the various good qualities of efficient
controlling system?
15. What are the major ingredients of total quality
management? Explain with suitable examples.