QP Code
1
6
0
0
7
4
Register Number
VELALAR COLLEGE OF ENGINEERING AND TECHNOLOGY
(An Autonomous Institution, Affiliated to Anna University, Chennai)
Semester Examinations April May 2017
Regulations-2016
Programme:
MBA
Semester:
2
Max. Marks:
100
Duration
3 Hrs
Course Code Title:
16MST24
HUMAN RESOURCE MANAGEMENT
Knowledge Levels
K1 Remembering
K3 Applying
K5 Evaluating
K2 Understanding
K4 Analyzing
K6 Creating
Part A Answer ALL Questions. 10 x 2 20 Marks
No.
Question
KL
1.
Define the term Human Resource Management.
K1
2.
Explain the term HR Audit.
K2
3.
Discuss on the term Job Descriptions.
K2
4.
Generate the term Referrals and Walk-ins.
K2
5.
Define the term Selection.
K1
6.
Enumerate the term Role Playing.
K2
7.
Discuss the term knowledge Management.
K2
8.
Generalize the term Motivation.
K2
9.
State the different types of Transfer.
K1
10.
Discuss the term Sick Leave.
K2
Part B Answer ALL Questions. 5 x 13 65 Marks
No
Question
Marks
KL
11.
a
Illustrate the role of Human Resource Manager in the Organizations.
13
K5
OR
b
Explain the objectives of Human Resource Management.
13
K4
12.
a
Examine the process of the Employee's Recruitment and Selection in Current Scenario with appropriate examples.
13
K5
OR
b
Design the challenges of Human Resource Management.
13
K6
13.
a
List and explain each of the steps in the training process.
13
K3
OR
b
Examine how you think job rotation is a good method to use for developing management trainees. Also, explain why why not.
13
K6
14.
a
Explain the types of Rewards in the Organizations.
13
K3
OR
b
Define Motivation. Explain X theory and Y theory and its Advantages and Disadvantages.
13
K5
15.
a
Explain the different types of Transfer in the Organizations.
13
K5
OR
b
Express the Grievance handling Procedure with a Model.
13
K4
Part-C 1 x 15 15 Marks
16
Case Study:
Indian Baker Company
As a result of rapid growth in sales, the Indian Baker Company had to double the size of the central secretarial pool. Many of the current secretaries, ages 35 to 55, had been with the company since its inception. None had more than high school education. The group had previously been given the assignment of hiring new secretaries; it was felt that the doubling of staff required addition of persons with advanced data processing skills. Eight secretaries were hired by the management. Several had education beyond high school, and all were in doubled in size. The manager interviewed a few of the old staff and they told him that the secretaries just didn't fit in. They were hard to work with, wouldn't listen and would not take that direction. When their mistakes were corrected, they got offended. In interviewing the few of the secretaries, they told that the older secretaries refused to list to new and more efficient ideas. They complained they were unable to use their training and the older secretaries would not socialize with them.
Questions
1. Express whether the productivity of the group has fallen.
2. Construct the recommendations about this problem.
K5
K6