GUG/W/18/10584 1 P.T.O
BACHELOR OF BUSINESS ADMINISTRATION BACHELOR OF COMMERCE (COMPUTER APPLICATION) (CBCS PATTERN) FIRST SEMESTER
UCB1C03 101 ENGLISH (BUSINESS COMMUNICATION)-I
P. Pages 2 GUG/W/18/10584
Time Three Hours Max. Marks 80

1.
Answer any two of the following questions in about 150 words each:
What is communication? Comment on the process of communication.
ii) Which are the different forms of communication? Explain.
iii) Describe the characteristics of business communication.
iv) Comment on the Principles of communication.
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2.
Answer any two of the following questions in about 150 words each.
Define the barriers to communication.
ii) What is listening? Comment on the importance of Listening.
iii) How does language act as a barrier to communication?
iv) Which are different types of Listening?
16
3.

Answer the following questions in about 50 words each.
What is interpersonal communication?
OR
Write a brief note on oral communication.
ii) List any three Limitations to communication.
OR
Write a short note on the characteristics of communication.
8

Answer the following questions in about 50 words each.
8
Write a short note on personal barriers to communication.
OR
Which are the cultural barriers to communication?
ii) What is the purpose of Listening?
OR
Write a brief note on how to listen effectively.
4.
Answer any eight of the following questions in not more than three lines each.
What is vital to the success and survival of any organization today?
ii) What according to R. Ludlow, is the business communication?
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iii) Give any two merits of written communication.
iv) Why do Arabs not use the left hand to give or accept anything?
Explain clarity as a principle of communication.
vi) Mention two characteristics of business communication.
vii) Which are the physiological barriers to communication?
viii) Which are the receiver-oriented barriers to communication?
ix) What is Hearing?
Mention any two barriers to effective listening.
5.

Punctuate the following.
Infosys was Narayana Murthy's dream Sudha provided the seed money of Rs 10000 to help Infosys get started.
OR
Reliance industries limited or ril operated in three segments petrochemicals refining and oil and gas.
4

Find out the errors in the following sentences and rewrite them.
He was bathing everyday.
ii) I have purchased this book yesterday.
iii) John had completed his homework just now.
iv) Mahatma Gandhi is a great man.
4

Give one word substitution for the following group of words.
The life story of a person written by himself.
ii) A person who loves his nation.
iii) A woman whose husband is dead.
iv) That can not be seen.
4

Give synonyms for the following words:
Start Stupid
2
ii) Give antonyms for the following words:
Love Friend
2