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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI 600 034
B.Com.DEGREE EXAMINATION COMMERCE
FIFTHSEMESTER APRIL 2018
CO 5406- LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Date: 10-05-2018 Dept. No. Max. 100 Marks
Time: 09:00-12:00
SECTION A Answer ALL questions 10 x 2 20
Bring out the meaning of logistics.
What is third party logistics?
What is supply chain surplus?
What is the relevance of bull-whip effect in the supply chain?
Differentiate internal customer from the external customer.
Give any two impediments of an effective customer service strategy.
What is the role played by Just-in-time scheduling in the supply chain?
What is storage-in-transit?
What is time window?
10) What is the meaning of the term 'trade-off' in transportation?
SECTION B Answer any four questions 4 x 10 40
11) What are the pressures to be faced in improving the logistics?
12) Explain the three phases involved in the decision phases of supply chain management.
13) Enumerate any five rights that a customer expects from the supply chain process.
14) Discuss any two storage alternatives by bringing out their pros and cons.
15) Bring out the importance of virtual warehousing in today's context.
16) What are the various ways of appraising and selecting an ideal transport system?
17) Outline the various consolidation activities involved in the freight consolidation process.
SECTION C Answer any TWO questions 2 x 20 40
18) Bring out the multi facets of Logistics Information System.
19) What is meant by 'achieving strategic fit? Explain the steps involved in it?
20) Give a brief account of the stages of the customer service strategic management.
21) How to identify the principles of good routing system in the supply chain? Explain.