Total No. of Cases—3] [Total No. of Printed Pages—4
Seat
No. [5366]-43
MPM (Semester IV) EXAMINATION, 2018
403 CASES IN PERSONNEL MANAGEMENT
AND INDUSTRIAL RELATIONS
(2008 PATTERN)
Time Three Hours Maximum Marks 70
N.B. Case 1 is compulsory to attempt.
(ii Attempt any one remaining two Cases 2 and 3.
Case 1
Pune Metals Ltd. employs 546 workers and 112 staff. It accounts
department is headed by accounts manager who has under him a
cashier and two clerks. During annual audit of accounts the auditor
noticed 3 vouchers for purchase of stamp pads and ink showing
exorbitant amounts. The vouchers were duly passed for payments
by stores in charge and accounts manager. The amount was received
by the clerk. On further enquiries it was felt that the vouchers
were first made for Rs. 55, Rs. 75 and Rs. 65, sanctions were obtained
from stores in charge and accounts manager and then the figure
were changed to Rs. 550, Rs. 750 and Rs. 650. The company called
the clerk and cashier and questioned them. Both of them pleaded
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ignorance and said they did their duty of making the payment according
to passed voucher. The clerk was questioned as to how he bought
stamp pad and ink for such a high price to which he replied that
it was the instruction of accounts manager. The company decided
to discharge the cashier and clerk for loss of confidence. The cashier
and clerk approached the union. The union new demands reinstatement
of cashier and clerk and instead termination of accounts manager.
Questions
Give a suitable title to the cash and justify your title.
(ii How would you decided the case
(iii What precautions you would inorder to avoid recurrence of
such a situation in future
Case 2
Kapoor hotel is a 3 star hotel providing lodging and boarding. It
is a renouned hotel for its service. The business is good. Workers
numbering 87 in all, are happy because Mr. Kapoor takes care of
them. There is no strike or work-stoppage for last serveral years.
Mr. Kapoor is now 65 and a patient of diabetes and B.P. Mr. Kapoor
cannot attend day to day administration of the hotel. He then appointed
a manager. The manager could not control the situation and there
was discontent among workers. The workers approached. Mr. Kapoor
and requested him to look into. But Mr. Kapoor is aged and wants
to dissociate from business activity. He then terminated the manager
and sold the Hotel to Vikram group of hotels. They new owner
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said he would not take old employees and recruit fresh employees.
When the workers agitated, the owner agreed to consider them
if they apply and appear for interview and pass the test. The worker
refused this and demanded that all workers must be taken over
by the new owner. The workers stages and dharana outside the
hotel.
Questions
Give a suitable title to the case justify your title.
(ii What would be your advice to workers
(iii What would be your advice to new management
Case 3
VRS Voluntary Retirement Scheme. Garuda Enterprises Ltd. is
a Public Limited Company employing more than 1600 regular employees
apart from about 250 contract employees. There is a strong union
operating in the company and the management union relations are
cordial. January 2011 was the month when many employees were
on leave and management had initiated action against some employees
for absence without leave during 2010. Both there were regular feature
in the company every January.
This January 2011, however, the company decided to launch a
VRS Scheme to reduce its permanent workforce and rationalize the
manpower. The scheme was worked out and published for employees
on 27th January. The scheme stated that employees must submit
their application on or before 31st January, 2011 and management
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will then take a decision about acceptance or non-acceptance of the
VRS applications.
Among the various applicants there were two applicants against whom
action for absence without leave was initiated and one applicant
who was on leave during 27th to 31st January. The two applicants
against whom disciplinary action was initiated submitted their applications
on 28th and 29th January respectively. The third applicant, who
was on leave, resumed on 4th February, 2011 and then submitted
his application on 5th February, 2011.
Company considered all applications and rejected some applications
including these 3 applications. The reasons forwarded by the company
were that in case of two employees, disciplinary action was in process
and in case of the third employee he submitted his application after
the due date i.e. 31st January, 2011. Towards ends of February
the two employees were awarded punishment of 2 days suspension
without wages.
Upon hearing that their applications were rejected, the 3 employees
went to union and the union is now agitated about the action of
management in not accepting the VRS application of these 3 employees.
Questions
Is the action of management right How
(ii What can the union do in this respect
(iii What should be the principles involved in operating a VRS
scheme