CRAFT CERTIFICATE COURSE IN HOUSEKEEPING
EXAMINATION, NOVEMBER 2017
HOUSEKEEPING HYGIENE AND WORK SAFETY
(2016 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. What is the role of Housekeeping in star hotel?
2. What is layout?
3. Define organisation chart.
4. List out any five types of hotel rooms.
5. Who is a Valet?
6. Another name given for corridor —————————.
7. List out different types of Guest room keys.
8. How many linens used for Bed making?
9. Size of An single cot —————————.
10. Size of an Double cot —————————.
Sub. Code
13
CP-8395
2
Ws2
Part B x 5 25)
Answer all questions.
11. Explain about Personal Hygiene.
Or
List out the grooming standard in Housekeeping
department.
12. Explain the Importance of good attitudes.
Or
What are the importance of good uniforms in HR
Department?
13. Explain about Desk Control Room.
Or
Explain about Laundry Room.
14. List out and explain different types of hire
extinguishers.
Or
Explain the classification of fires.
15. What is Eco friendly Disposal method? Explain.
Or
Explain about Garbage Disposal.
Part C x 10 30)
Answer all questions.
16. Draw the layout of House keeping department.
Or
Draw the staff hierarchy of Housekeeping
department.
CP-8395
3
Ws2
17. What are the duties and responsibilities of
Executive Housekeeper?
Or
List out the daily work of Houseman.
18. Draw the Maid's Trolley neatly.
Or
Explain about Pest control.
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